Simulation Operations Specialist-Clinical Simulation & Learning Center

Job Description:

Education:

Required: Associate's degree or two (2) years of additional simulation technology experience Preferred: Bachelor's degree

Licensure/Certification:

Required: Certified Healthcare Simulation Operations Specialist (CHSOS) certification within one year of year

Experience:

Required: Two (2) years of experience in information technology with at least one (1) year of experience in a healthcare environment

Essential Responsibilities:

• Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations
• Supports all efforts to achieve and maintain Society for Simulation in Healthcare Accreditation (SSH Accreditation) from the Society for Simulation in Healthcare Certification Council.
• Provides technical support for computer based multimedia systems and their components, including operation of computerized simulators and manikins, digital cameras, video cameras, audio/video mixer, digital analog converter, monitors, LCD projectors, anesthesia machines and other equipment.
• Collaborates with IT and vendor contacts to quickly resolve technical issues.
• Develops technical proficiency with all aspects of the operation, maintenance, support, troubleshooting, repair and replacement needs for all equipment.
• Assists Simulation Center Manager and Medical Director with education and training as required.
• Assists with the use and operation of different simulator technologies; conducts routine equipment maintenance; repairs manikins' hard-and software issues.
• Records all simulation exercises and makes the audio-visual files available to educators/faculty for educational use.
• Participates in ongoing maintenance program for all simulation-based equipment, medical devices, capital equipment and the Clinical Simulation Center.
• Provides communication and feedback to the Manager on facility, technology, equipment, operational and other needs identified for overall maintenance and program functioning.
• Maintains records of warranty information, purchase and expiration dates, serial numbers, and maintenance records for Simulation Center equipment.
• Monitors inventory supplies and notifies management when materials or supplies need to be ordered.
• Collaborates with educators/faculty for equipment and set-up for experiential learning experiences.
• Restores Clinical Simulation Center to pre-scenario conditions.
• Maintains simulation center as a clean, safe, and operational facility and optimal learning environment and assists the manager in the development and implementation of rules and operating procedures.
• Enters data for lab usage and recording simulated sessions with subsequent editing and transfer into an archival format for analysis.
• Insures completed data forms are received and completed in full.
• Supports the use of digital media and web stream creation for educational and professional distribution, distributes content and back up data, and provides advanced troubleshooting.
• Participates in technical training as necessary.
• Provides recommendations for improving operational systems and new equipment needs.
• Complies with standards for measurable, realistic program outcomes with timelines and accountabilities.
• Regularly reviews data and program outcomes to identify areas for improvement.
• Performs other duties as assigned.

Essential Skils:

• Ability to provide technical support in networking, computer hardware or software
• Availability to work evening/weekends
• Ability to express technical information clearly and simply to non-technical persons
• Ability to maintain confidentiality of information
• Skills in operating a PC and Mac with experience in MS Office and the ability to learn additional software programs, including audiovisual and computerized simulation equipment
• Physical ability to lift, move, maintain and set up computer, audio-visual and simulation lab equipment weighing up to 50 lbs without assistance
• Ability to quickly learn new technology
• Mechanical skills to competently maintain and use equipment in the simulation center
• Strong interpersonal and communication skills (written and oral) to interact with and work effectively with faculty, staff, students, and vendors in a positive, helpful and cooperative working relationship
• Knowledge of operation of standard audio-visual equipment: projectors, microphones, portable screens, media players, etc
• Organizational and time management skills to keep materials in order, track various projects, maintain files, and follow through assignments to completion