Management & Supervision
Administration (EDCC)
Full Time
8 Hour Shift
Rancho Mirage, CA 92270
Job #

  • Job Description: A brief statement of the position, including the general job duties.
    • The position is responsible for directing the successful development, implementation and growth of the cardiac service line, resulting in high quality outcomes, cost effective performance and increases in volume/market share. Serves as an administrative liaison for cardiac services activities, projects and programs. Works closely with executive leadership, financial planning and key medical leadership regarding technology, identifying avenues for increased revenue and reimbursement, and controlling overall cost in each area. Responsible for planning, organizing, controlling, directing and staffing of department workforce, materials, technology information and financial resources to provide quality care in all areas. Represents the health system in all department-related activities. Maintains active communication among medical staff, interdepartmental directors and staff.
  • Reports to
    • This job requires a matrix reporting structure as follows:
    • Direct Line to EVP/COO for overall service line activity for both inpatient and outpatient services
    • Dotted Line to VP Ambulatory Services for EDCC clinic operations
    • Dotted Line to VP Patient Care Services (CNO) for nursing related service/issues in the cardiac service line
    • Dotted Line to Desert Cardiology Physician Board
  • Supervises
    • All managers/supervisors in at Eisenhower Desert Cardiology
    • EP Lab, Cath Lab Director
    • Inpatient/Outpatient Cardiology Manager
  • Ages of Patients
    • N/A
  • Blood Borne Pathogens
    • Minimal/ No Potential
  • Qualifications
    • Education
      • Required: Masters degree or higher
    • Licensure/Certification
      • N/A
    • Experience
      • Required: Seven to ten (7-10) years of experience in progressive leadership roles in a comprehensive cardiac service line business including experience with inpatient/outpatient cardiology, electrophysiology lab, and cardiac catheterization lab
  • Specific Skills, Knowledge, Abilities Required
    • Extensive experience working closely with physicians and proven ability to gain trust and credibility
    • In-depth understanding of cardiac services
    • Ability to orchestrate many responsibilities simultaneously; high level of energy
    • Strong communication skills, including technical writing, listening and presentations
    • Good balance of process and results
    • Strategic thinker; able to invite and assimilate information from a variety of sources
    • A business mind-set well rounded business acumen and strong organizational skills; successful in developing viable business plans and alternatives; experienced in and willingness to show support for new programs, while constructively evaluating business plans or developing such plans if/as needed
    • Ability to understand the healthcare industry and its changes
    • Ability to work effectively both independently and in multi-disciplinary teams
  • Essential Leadership Responsibilities
    • Demonstrates compliance with Code of Conduct and Compliance Policies and takes action to resolve compliance questions or concerns and reports suspected violations.
    • Develops and achieves departmental goals and objectives. Establishes, implements and maintains policies and procedures.
    • Coordinates care, treatment and services among the hospital system’s different programs, service sites, and departments and physicians and integrates services within.
    • Collaborates across clinical and operational areas in maintaining emergency management procedures.
    • Provides for a sufficient number and mix of qualified and competent staff to support safe, quality care, treatment and services. Determines qualifications, competence levels and standards of performance.
    • Selects, trains/orients, directs, coaches, evaluates effectiveness and competence of staff either directly or through subordinate supervisor to promote safety and quality.
    • Designs work processes and changes existing processes to focus individuals on safety, quality, and improves performance of the hospital system and involves staff and patients in the process.
    • Provides for equipment, supplies, resources and space needed to support the safety and quality of care, treatment and services. Participates in selecting outside sources for needed services.
    • Ensures compliance with recommendations and requirements from external agencies such as accreditation, certification/licensing and other regulatory bodies.
    • Ensures that staff consistently provides safe and high quality patient care and/or other support services that are valued by patients, physicians and each other.
    • Achieves a high level of employee, patient and physician engagement/satisfaction.
    • Ensures efficiency, productivity and sufficient financial resources, including adequate reserves, to meet all current and projected financial requirements.
    • Role models the organization’s mission, vision, values and True North. Complies with and ensures hospital-wide Supporting Commitments are adhered to.

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