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Job Objective: A brief overview of the position.
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Coordinates the care of the patient including, but not limited to; escorting patient to exam room, performing vital signs, preparing patient for exam and discharge, including preparation of medical chart, returning phones calls, facilitating physcian orders, and other duties as needed.
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Reports to
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Medical Office Manager
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Supervises
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None
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Ages of Patients
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Adolescent
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Adult
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Geriatric
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Blood Borne Pathogens
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Minimal/ No Potential
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Qualifications
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Education
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Preferred: College courses.
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Licensure/Certification
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Required: American Heart Association BLS
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Preferred: Medical Assistant Certificate
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Experience
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Required: 1 year of office practice experience.
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Essential Responsibilities
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Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
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Prepares patient charts timely and accurately.
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Gathers reports to complete chart.
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Places order for films, labs and other studies as appropriate, timely and accurately.
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Prints daily office schedules
- Answers all patient questions and requests timely and appropriately.
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Files reports and notes in the charts.
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Faxes and copies necessary information to insurance companies, other physician offices and other facilities as necessary.
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Ensures completeness and accuracy of all forms filled and signed by patients
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Confirms patient appointments timely
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Processes billing information accurately and timely
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Answers phones, retrieves voicemail messages and returns calls timely and appropriately.
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Maximizes use of free time between patients and other task to clean and stock rooms copyingdocuments, and filing.
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Obtains medical history (vital signs) and assists physicians so that appropriate preparation, examination and diagnostic testing occur without error and without delay.
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Processes patient referrals to other physician offices.
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Completes the medication log.
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Ensures patient information is correctly entered in the database.
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Assists with the release of patient records and films to patients.
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Assists physicians as needed.
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Obtains physician signatures on appropriate documents.
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Assists with collection of patient payments.
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Collaborates with the scheduling of new patients.
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Schedules follow-up patient visits.
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Assists with internal billing audits as necessary.
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Assists with medical and office supplies ordering.
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Perform scribe duties if applicable.
- Performs other duties as assigned.
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