Management & Supervision
8 Hour Shift
Rancho Mirage, CA
Job Description: A brief statement of the position, including the general job duties.
The Director, Clinical Applications is responsible for ensuring the support of end users for all clinical software applications in use at Eisenhower Health.
Chief Information Officer
Senior System Analyst, System Analyst, Clinical System Analyst and others assigned
Ages of Patients
Blood Borne Pathogens
Minimal/ No Potential
Required: Bachelors Degree in a related field or equivalent experience.
Preferred: Masters Degree preferred
Preferred: Registered Nurse
Required: 5 years experience in healthcare information systems. Previous management experience.
Preferred: Additional experience working in an acute care and/or ambulatory user department.
Specific Skills, Knowledge, Abilities Required
Knowledge of software applications (Epic preferred) for healthcare
Ability to interact and negotiate with vendors
Ability to identify and communicate users needs
Knowledge of software support processes and tools
Ability to direct and manage multiple projects
Ability to interact with users, administration, physicians and staff
Knowledge of project management processes and standards
Ability to communicate effectively both orally and in writing
Knowledge of contract review and negotiations techniques
Essential Leadership Responsibilities
Demonstrates compliance with Code of Conduct and Compliance Policies and takes action to resolve compliance questions or concerns and reports suspected violations.
Develops and achieves departmental goals and objectives. Establishes, implements and maintains policies and procedures.
Coordinates care, treatment and services among the hospital system’s different programs, service sites, and departments and physicians and integrates services within.
Collaborates across clinical and operational areas in maintaining emergency management procedures.
Provides for a sufficient number and mix of qualified and competent staff to support safe, quality care, treatment and services. Determines qualifications, competence levels and standards of performance.
Selects, trains/orients, directs, coaches, evaluates effectiveness and competence of staff either directly or through subordinate supervisor to promote safety and quality.
Designs work processes and changes existing processes to focus individuals on safety, quality, and improves performance of the hospital system and involves staff and patients in the process.
Provides for equipment, supplies, resources and space needed to support the safety and quality of care, treatment and services. Participates in selecting outside sources for needed services.
Ensures compliance with recommendations and requirements from external agencies such as accreditation, certification/licensing and other regulatory bodies.
Ensures that staff consistently provides safe and high quality patient care and/or other support services that are valued by patients, physicians and each other.
Achieves a high level of employee, patient and physician engagement/satisfaction.
Ensures efficiency, productivity and sufficient financial resources, including adequate reserves, to meet all current and projected financial requirements.