Management & Supervision
Information Systems
Full Time
8 Hour Shift
Rancho Mirage, CA 92270
Job #

  • Job Description: A brief statement of the position, including the general job duties.

    • The Director, Clinical Applications is responsible for ensuring the support of end users for all clinical software applications in use at Eisenhower Health.

  • Reports to

    • Chief Information Officer

  • Supervises

    • Senior System Analyst, System Analyst, Clinical System Analyst and others assigned

  • Ages of Patients

    • N/A

  • Blood Borne Pathogens

    • Minimal/ No Potential

  • Qualifications

    • Education

      • Required: Bachelor’s Degree in a related field or equivalent experience.

      • Preferred: Master’s Degree preferred

    • Licensure/Certification

      • Preferred: Registered Nurse

    • Experience

      • Required: 5 years experience in healthcare information systems. Previous management experience.

      • Preferred: Additional experience working in an acute care and/or ambulatory user department.

  • Specific Skills, Knowledge, Abilities Required

    • Knowledge of software applications (Epic preferred) for healthcare

    • Ability to interact and negotiate with vendors

    • Ability to identify and communicate user’s needs

    • Knowledge of software support processes and tools

    • Ability to direct and manage multiple projects

    • Ability to interact with users, administration, physicians and staff

    • Knowledge of project management processes and standards

    • Ability to communicate effectively both orally and in writing

    • Knowledge of contract review and negotiations techniques

  • Essential Leadership Responsibilities

    • Demonstrates compliance with Code of Conduct and Compliance Policies and takes action to resolve compliance questions or concerns and reports suspected violations.

    • Develops and achieves departmental goals and objectives. Establishes, implements and maintains policies and procedures.

    • Coordinates care, treatment and services among the hospital system’s different programs, service sites, and departments and physicians and integrates services within.

    • Collaborates across clinical and operational areas in maintaining emergency management procedures.

    • Provides for a sufficient number and mix of qualified and competent staff to support safe, quality care, treatment and services. Determines qualifications, competence levels and standards of performance.

    • Selects, trains/orients, directs, coaches, evaluates effectiveness and competence of staff either directly or through subordinate supervisor to promote safety and quality.

    • Designs work processes and changes existing processes to focus individuals on safety, quality, and improves performance of the hospital system and involves staff and patients in the process.

    • Provides for equipment, supplies, resources and space needed to support the safety and quality of care, treatment and services. Participates in selecting outside sources for needed services.

    • Ensures compliance with recommendations and requirements from external agencies such as accreditation, certification/licensing and other regulatory bodies.

    • Ensures that staff consistently provides safe and high quality patient care and/or other support services that are valued by patients, physicians and each other.

    • Achieves a high level of employee, patient and physician engagement/satisfaction.

    • Ensures efficiency, productivity and sufficient financial resources, including adequate reserves, to meet all current and projected financial requirements.

    • Role models the organization’s mission, vision, values and True North. Complies with and ensures hospital-wide Supporting Commitments are adhered to.


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