Applicants will only be eligible to proceed with the hiring process if the applicant: (1) is fully vaccinated and can provide proof of vaccination; or (2) qualifies for a medical or religious exemption that can be accommodated by Eisenhower Health.

Administrative Support
Medical Records
Full Time
8 Hour Shift
Rancho Mirage, CA 92270
Job #
  • Job Objective: A brief overview of the position.
    • This position is responsible for ongoing surveillance and maintenance of enterprise-wide Master Patient Indices in multiple source systems, such as Epic and OneContent; develops and maintains integrity of indices; coordinates resolution of overlay and overlap patients within host and ancillary systems; and, performs cancellations and transfer of accounts. Manages all aspects of chart correction and chart merge for the enterprise. Manages and coordinates regulatory workflow for patient requests for medical record amendment, including extensive communication with physicians. Assists HIM leadership in coordination of regulatory workflows, including birth registry and release of information. Assists HIM leadership with Epic MyChart and Care Everywhere workflows, including over oversight and management of MyChart proxy authorizations. Assists HIM leadership with data management activities, including state reporting
  • Reports to
    • HIM Director or designee
  • Supervises
    • N/A
  • Ages of Patients
    • N/A
  • Blood Borne Pathogens
    • Minimal/ No Potential
  • Qualifications
    • Education
      • High School diploma required.  AA in Health Information Technology, Health Information Management or a related healthcare subject preferred
    • Licensure/Certification
      • American Health Information Management Association (AHIMA) credential preferred, either Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA).  Epic Identity certification preferred
    • Experience
      • Five (5) years’ experience in a health information management department in an integrated health system is required.  Experience using Epic and OneContent is preferred
  • Essential Responsibilities
    • Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
    • Generates and works various reports on a daily basis to develop the integrity of the enterprise-wide Master Patient Indices. Verifies new medical record number assignments on a daily basis. Performs daily resolution of all overlays and overlaps, coordinating resolution with ancillary departments and clinics as appropriate.
    • Manages and processes medical records marked for merge and correction. Reviews reports for duplicate MPI numbers and resolves duplicates on a daily basis.
    • Coordinates maintenance and testing of ancillary systems with responsible parties to ensure consistency and integrity of all clinical systems. Participates in testing of ADT systems related to merges/transfers in conjunction with testing of ancillary systems.
    • Manages and coordinates regulatory workflows for patient requests for medical record amendment, including extensive communication with physicians.
    • Performs medical record reviews. Investigates and troubleshoots medical record issues in multiple electronic platforms.
    • Develops training tipsheets and assists with educating HIM staff on Epic and other regulatory workflows.
    • Assists HIM leadership with coordinating and performing birth registry workflows.
    • Assists HIM leadership with coordinating release of information activities.
    • Assists HIM leadership with Epic MyChart and Care Everywhere workflows within HIM’s scope, including over oversight and management of MyChart proxy authorizations, as well as state reporting.
    • Assists HIM leadership with coordinating MyChart Committee meetings, MyChart communications, and related activities.
    • Attends various meetings related to scope of work.
    • Performs other duties as assigned.