Job Details

  • Title

    HR Support Representative

  • Category

    Administrative Support

  • Department

    Human Resources

  • Schedule

    Full Time

  • Shift

    Day

  • Location

    Eisenhower Medical Center
    Rancho Mirage, CA




  • Job Objective: A brief overview of the position.



    • Works under the direction of the Relationship Manager. Provides administrative and functional support to the human resources department. Answers general human resources related questions.


  • Reports to



    • Relationship Manager


  • Supervises



    • None


  • Ages of Patients



    • None


  • Blood Borne Pathogens



    • Minimal/ No Potential


  • Qualifications



    • Education



      • Preferred: Associate’s degree


    • Licensure/Certification



      • None


    • Experience



      • Required: 1 year experience in Human Resources or Bachelor’s degree


      • Preferred: HR experience in a health-related field.


  • Essential Responsibilities



    • Coordinates pre-employment process for new hires including:



      • Schedules new employee pre-employment examinations


      • Processes background check


      • Completes enrollment for Orientation attendance


      • Reviews required forms for completeness, accuracy, and appropriate signatures


      • Reviews important policies


      • Reviews benefit plans and enrollment options


      • Takes photo for new employee badge and assigns security access when appropriate


      • Verifies status of professional licensure for all licensed new hires by utilizing the appropriate licensing boards


    • Accurately enters employee data into the HR/Payroll system including:



      • Status changes


      • Review/enter start/stop date changes


      • Salary Information


      • Benefit Elections/Changes


      • Professional licensure, including renewals


      • Corrective action forms


    • Collects and enters student, physician, and contractor data in Empath/HRIS system.


    • Processes employee terminations.


    • Updates the Position Control Log according to protocols.


    • Maintains data base integrity and consistency related to Empath and the ID badging system.


    • Files documents (status changes, performance evaluations, benefit enrollment forms, W-4 changes, etc.) and audits all files, ongoing, for completeness.


    • Front Desk Coverage/Phone coverage:



      • Directs calls or walk-ins to either Relationship Manager, Recruiter, RSR, or HRSR depending on reason for contacting HR.


      • Immediately inform recruiters of applicants applying for "critical" positions.


      • Opens all mail (except confidential mail) and distributes to appropriate individuals.


      • Ensures materials are available to hospital employees and applicants.


      • Sells bus passes and processes the monthly deposit.


      • Performs written and telephone employment verifications


    • Participates in the Employee Benefits Fair and annual Open Enrollment including post-open enrollment follow up as directed by Compensation/Benefit Specialist. Processes benefit coverage changes for employees during annual enrollment process, and throughout the year.

    • Other duties as assigned.

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