Job Details

  • Title

    HR Support Representative

  • Category

    Administrative Support

  • Department

    Human Resources

  • Schedule

    Full Time

  • Shift


  • Location

    Eisenhower Medical Center
    Rancho Mirage, CA

  • Job Objective: A brief overview of the position.

    • Works under the direction of the Relationship Manager. Provides administrative and functional support to the human resources department. Answers general human resources related questions.

  • Reports to

    • Relationship Manager

  • Supervises

    • None

  • Ages of Patients

    • None

  • Blood Borne Pathogens

    • Minimal/ No Potential

  • Qualifications

    • Education

      • Preferred: Associate’s degree

    • Licensure/Certification

      • None

    • Experience

      • Required: 1 year experience in Human Resources or Bachelor’s degree

      • Preferred: HR experience in a health-related field.

  • Essential Responsibilities

    • Coordinates pre-employment process for new hires including:

      • Schedules new employee pre-employment examinations

      • Processes background check

      • Completes enrollment for Orientation attendance

      • Reviews required forms for completeness, accuracy, and appropriate signatures

      • Reviews important policies

      • Reviews benefit plans and enrollment options

      • Takes photo for new employee badge and assigns security access when appropriate

      • Verifies status of professional licensure for all licensed new hires by utilizing the appropriate licensing boards

    • Accurately enters employee data into the HR/Payroll system including:

      • Status changes

      • Review/enter start/stop date changes

      • Salary Information

      • Benefit Elections/Changes

      • Professional licensure, including renewals

      • Corrective action forms

    • Collects and enters student, physician, and contractor data in Empath/HRIS system.

    • Processes employee terminations.

    • Updates the Position Control Log according to protocols.

    • Maintains data base integrity and consistency related to Empath and the ID badging system.

    • Files documents (status changes, performance evaluations, benefit enrollment forms, W-4 changes, etc.) and audits all files, ongoing, for completeness.

    • Front Desk Coverage/Phone coverage:

      • Directs calls or walk-ins to either Relationship Manager, Recruiter, RSR, or HRSR depending on reason for contacting HR.

      • Immediately inform recruiters of applicants applying for "critical" positions.

      • Opens all mail (except confidential mail) and distributes to appropriate individuals.

      • Ensures materials are available to hospital employees and applicants.

      • Sells bus passes and processes the monthly deposit.

      • Performs written and telephone employment verifications

    • Participates in the Employee Benefits Fair and annual Open Enrollment including post-open enrollment follow up as directed by Compensation/Benefit Specialist. Processes benefit coverage changes for employees during annual enrollment process, and throughout the year.

    • Other duties as assigned.

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