LVN-Clinical Office Practice Manager – Primary Care (North Palm Canyon)

Enjoy a $10k Sign-on Bonus*

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Category

Management & Supervision

Schedule

Full Time

Job Number

R0265512

Shift

Day

Location

Rancho Mirage, CA 92270

Hours

8 Hour Shift*

Department

Primary Care (North Palm Canyon)

Salary Range

$32.20-$48.31 / hour

* For 10 hour and 12 hour shifts this is the average hourly rate which includes overtime when a non-exempt employee works over 8 hours.

Job Objective: A brief overview of the position.
- This position is responsible for planning, organizing and directing the essential patient care functions of the practice. Provides direction and supervision to front and back office staff.
Reports to
- Chief Administrative Office, Primary Care
Supervises
- Office Staff
Ages of Patients
- Adolescent
- Adult
- Geriatric
Blood Borne Pathogens
- High Potential
Qualifications
- Education
  - Preferred: ASN
- Licensure/Certification
  - Required: LVN License, American Heart Association BLS
- Experience
  - Required: Minimum two years experience in an Outpatient Clinic or Physician Clinic setting.
  - Preferred: Minimum two years in a supervisor and/or management role.
Essential Responsibilities
- Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
- Supervises patient throughput process, insuring efficient systems are in place. Participates in patient care as backup to nursing and other clinical staff.
- Ensures accurate documentation of patient care.
- Prepares and maintains a work schedule for staff consistent with budgeted productivity standards.
- Performs timely employee evaluations. Ensures thorough and consistent employee improvement plans, when needed.
- Reviews and approves time keeping system and all payroll processes.
- Coordinates and reports quality improvement program monitoring criteria and metrics. Creates action plans for improvement.
- Manages staff including: coaching, counseling, hiring and training.
- Maintains appropriate inventory of patient care and non-patient care supplies.
- Utilizes EMC reports (productivity, OT and meal penalty reports) in management of day-to-day clinic operations.
- Monitors the environment of care on a daily basis, correcting any safety issues which may present. Reports safety issues outside of direct control to appropriate department for resolution. Monitors external department response and correction.
- Facilitates employee in-services and continuing education.
- Reports all patient, provider, staff and/or visitor issues or problems to the CAO in a timely manner.
- Ensures a high level of employee, patient and physician satisfaction.
- Manages external communication with other physicians and their respective office staff to monitor and ensure service quality and satisfaction.
- Ensures that billing process is followed and coding/documentation is sent to PFS in a timely manner.
- Ensures efficient, productivity and sufficient financial resources, including adequate reserves to meet all current and projected financial requirements.
- Facilities cross-training of all staff for adequate office coverage.
- Completes special projects as assigned.
- Role models the organization’s values.
- Complies with and ensures office and hospital-wide performance excellence standards are followed.
- Performs other duties as assigned.

LVN-Clinical Office Practice Manager – Primary Care (North Palm Canyon)

Enjoy a $10k Sign-on Bonus*

Eisenhower Health offers generous benefits package and matched retirement plan.

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