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Job Objective: A brief overview of the position.
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The position is responsible for performing duties consistent with accurate patient care activity within the scope of licensure, maintaining a quality of standard care, anticipating daily workload, prioritizing activities and coordinating the workload of the clinic(s)
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Reports to
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Manager / Director / CAO
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Supervises
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Clinical Staff
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Ages of Patients
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Pediatric
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Adolescent
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Adult
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Geriatric
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Blood Borne Pathogens
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High Potential
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Qualifications
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Education
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Required: Graduation from an Accredited LVN program
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Licensure/Certification
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Required: Current California LVN licensure, American Heart Association BLS
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Experience
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Required: 1 to 2 years’ experience in the area of specialty or in area of higher acuity
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Preferred: 1 to 2 years’ leadership experience
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Essential Responsibilities
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Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and reports suspected violations.
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Performs clinical care and gives patient care as required for volumes of patients presenting.
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Assists physicians, so that appropriate preparation, examination and diagnostic testing occur without error and without delay.
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Ensures accurate documentation of all patient care activity.
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Provides timely and appropriate discharge instructions to patients.
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Performs patient callbacks with information about test results or for quality customer service.
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Administers medication within the scope of practice.
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Maintains communication and resolves issues regarding clinic activities.
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Supervises all activities related to the daily management of the patient flow for both clinics.
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Ensures the training and assignment of appropriately qualified staff for the patients based on clinic activity and volumes.
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Communicates with medical staff, patients, families, ancillary departments and others.
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Demonstrates prioritization and decision-making skills with regard to daily activities for clinic.
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Demonstrates effective problem solving techniques for daily situations.
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Responds to staff concerns in a timely manner.
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Serves as a clinical and administrative trainer and resource for staff.
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Investigates family, patient or physician complaints and reports unsolved problems to appropriate leadership.
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Interacts with medical staff and other hospital departments to ensure that patient concerns are addressed.
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Monitors quality of care given in all areas.
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Monitors productivity of clinic staff.
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Utilizes staff downtime effectively to do chart review, department duties, and patient follow-up.
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Interprets, explains and applies policies and procedures and standards of care.
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Ensures adherence to Joint Commission, California and Federal standards.
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Provides input to performance evaluations on time.
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Facilitates staff orientation, training and development for the department. Initiates educational opportunities.
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Assists in control of expenditures within the department.
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Ensures cleanliness and maintenance of the clinic adjacent areas and implements appropriate actions to keep physical plant up to standard.
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Reports equipment problems and assists to monitor repair and return to use.
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Coordinates breaks and lunch periods for team members so as not to compromise patient flow.
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Demonstrates commitment to the EMC Behavioral Standards for all interactions.
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Language, appearance and behavior reflect the EMC Behavioral Standards.
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Follows the identified dress code and safety protocols to ensure patient and employee safety.
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Maintains and practices professional boundaries with all patient interactions.
- Performs other duties as requested.
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Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.
