Specialists (Clinical and Non-Clinical)
EDOC Pain Clinic (Hope Square)
Full Time
8 Hour Shift
Rancho Mirage, CA 92270
Job #
  • Job Objective: A brief overview of the position.
    • Coordinates the care of the patient including, but not limited to; escorting patient to exam room, performing vital signs, preparing patient for exam and discharge, including preparation of medical chart, returning phones calls, facilitating physcian orders, and other duties as needed.
  • Reports to
    • Medical Office Manager
  • Supervises
    • None
  • Ages of Patients
    • Adolescent
    • Adult
    • Geriatric
  • Blood Borne Pathogens
    • Minimal/ No Potential
  • Qualifications
    • Education
      • Preferred: College courses.
    • Licensure/Certification
      • Required: Medical Assistant Course Completion if hired after November 3, 2019, American Heart Association BLS
      • Preferred: Medical Assistant Certificate
    • Experience
      • Required: Previous office practice experience.
  • Essential Responsibilities
    • Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
    • Prepares patient charts timely and accurately.
    • Gathers reports to complete chart.
    • Places order for films, labs and other studies as appropriate, timely and accurately.
    • Prints daily office schedules
    • Answers all patient questions and requests timely and appropriately.
    • Files reports and notes in the charts.
    • Faxes and copies necessary information to insurance companies, other physician offices and other facilities as necessary.
    • Ensures completeness and accuracy of all forms filled and signed by patients
    • Confirms patient appointments timely
    • Processes billing information accurately and timely
    • Answers phones, retrieves voicemail messages and returns calls timely and appropriately.
    • Maximizes use of free time between patients and other task to clean and stock rooms copying documents, and filing.
    • Obtains medical history (vital signs) and assists physicians so that appropriate preparation, examination and diagnostic testing occur without error and without delay.
    • Processes patient referrals to other physician offices.
    • Completes the medication log.
    • Ensures patient information is correctly entered in the database.
    • Assists with the release of patient records and films to patients.
    • Assists physicians as needed.
    • Obtains physician signatures on appropriate documents.
    • Assists with collection of patient payments.
    • Collaborates with the scheduling of new patients.
    • Schedules follow-up patient visits.
    • Assists with internal billing audits as necessary.
    • Assists with medical and office supplies ordering.
    • Perform scribe duties if applicable.
    • Performs other duties as assigned.