Applicants will only be eligible to proceed with the hiring process if the applicant: (1) is fully vaccinated and can provide proof of vaccination; or (2) qualifies for a medical or religious exemption that can be accommodated by Eisenhower Health.

Administrative Support
Medical Staff
Full Time
8 Hour Shift
Rancho Mirage, CA 92270
Job #
  • Job Objective: A brief overview of the position.
      • The position is responsible for serving as a primary resource and liaison for department chairs, medical staff officers and committee chairs. Responsible for coordination of assigned medical staff committees including: agenda/packets, minutes, follow-up correspondence and activities. Liaison responsible for tracking and reporting physician proctoring, tracking and reporting EA Health claims, and monitoring Medical Record Delinquency notices and fines. Responsible for ECHO generated reports.

  • Reports to
    • Director, Medical Staff Services.
  • Supervises
    • N/A

  • Ages of Patients
    • N/A

  • Blood Borne Pathogens
    • Minimal/ No Potential
  • Qualifications
    • Education
      • Preferred: Some college level courses or equivalent experience. Medical Staff Services sciences courses helpful.
    • Licensure/Certification
      • Preferred: CPMSM certification by National Assoc. of Medical Staff Service Professionals
    • Experience
      • Required: Minimum six (6) months experience in a hospital medical staff office performing duties representative of this job. Minimum of three (3) years in an administrative and technical support role or equivalent position related to healthcare or other professional organization.

      • Preferred: Experience in a hospital medical staff office, group practice, CVO or managed care setting performing duties representative of this job.

  • Essential Responsibilities
    • Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
    • Maintains the integrity of the medical staff credentialing database and assures quality and accuracy of data entered within job scope.
    • Creates and generates reports requests from ancillary departments and outside sources utilizing ECHO physician database.
    • Processes Blast emails/fax notice requests from ancillary departments, chairs, and other sources utilizing ECHO database.
    • Coordinate, in collaboration with the Credentialing Coordinator, the credentialing process for initial appointment and reappointment of physicians and advanced practice providers (APP) and locum tenens; ensures applicants’ qualifications meet or exceed established guidelines set by the medical staff and all required information is verified prior to review by Section Chiefs/Department Chairs; and prepares files for submission to Credentials Committee or Interdisciplinary Practice Committee.
    • Ensures proctoring requirements for physicians and advanced practice providers are communicated to practitioners and tracked.
    • Coordinates with Quality Department to ensure facilitation of both Ongoing Professional Practice Evaluation (OPPE) and Focused Professional Practice Evaluation (FPPE).
    • Tracks practitioners on ongoing/focus review and reports concerns to Chair and MSS Director.
    • Serves as primary liaison to department chairs and assigned committee chairs, to coordinate all required activities related to those assignments.
    • Collaborates with department chairs to prepare meeting agendas and packets for distribution to participants.
    • Prepares meeting minutes, confidential correspondence, and follow-up with others.
    • Oversees and prepares ED call stipends and all other payments to medical staff related to assigned medical staff functions.
    • Assists with correspondence and reports related to Synergy Health claims, processes and follow-up on Synergy Health monthly invoices to ensure timely payment through accounting.
    • Assists with BOD follow-up, as directed (e.g. correspondence, database updates)
    • Supports the President of the Medical Staff, Department Chairs, Sections Chiefs and Chief Medical Officer in the context of their responsibilities and credentialing roles.
    • Participates and contributes to Process Improvement activities of the department.
    • Complies with departmental plan to meet budget goals, including productive hours.
    • Performs other duties as assigned.