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Job Objective: A brief overview of the position.
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The clinic patient care technician (PCT) has primary responsibility to room the patient to be prepared to be seen by the physician or physician assistant. The PCT performs non-clinical support function, such as cleaning of exam rooms, answering messages, working work queues, entering orders, and stocking of supplies to ensure efficient clinic operations
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Reports to
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Clinic Manager, Supervisor, Director, or CAO
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Supervises
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N/A
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Ages of Patients
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Pediatric
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Adolescent
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Adult
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Geriatric
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Blood Borne Pathogens
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High Potential
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Qualifications
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Education
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N/A
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Licensure/Certification
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Required: American Heart Association BLS
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Experience
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Preferred: Medical office experience
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Essential Responsibilities
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Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
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Following standard work, assists patients to exam/procedure rooms; obtains patient reported medical and social history, vital signs and height and weight, as needed, patient reported allergy information and medication reconciliation information and records data in EHR.
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Transcribes orders into the HER, such as films, x-ray, labs and other studies as appropriate, timely and accurately.
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Processes patient referrals to other provider offices.
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Prepares patient EMR charts timely and accurately.
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Gathers reports, labs, studies, or other data pertinent to upcoming patient appointments.
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Faxes and copies necessary information to insurance companies, other provider offices and other facilities as necessary.
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Records information accurately and timely in the EHR.
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Takes phone messages.
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Prepares charts for clinic.
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Works in-basket messages and work queues.
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Maximizes use of free time between preparing patients and other tasks to clean and stock rooms, copy documents, and filing.
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Obtains provider or patient signatures on appropriate documents.
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Assists with medical and office supply inventory and ordering.
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Follows the identified dress code and safety protocols to ensure patient and employee safety.
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Maintains and practices professional boundaries with all patient and co-worker interactions.
- Performs other duties as assigned.
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Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.
