Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.
Job Objective:
Responsible for providing support to the residency/fellowship/clerkship program and ensuring the operational components are functioning in an effective manner
Job Description:
Education:
Required: Bachelor’s Degree or two (2) years of related experience in lieu of degreeRequired: Bachelor’s Degree or two (2) years of related experience in lieu of degree Licensure/Certification:
Preferred: Training Administrators for Graduate Medical Education (TAGME) Certification
Licensure/Certification:
Preferred: Training Administrators for Graduate Medical Education (TAGME) Certification
Experience:
Required: Two (2) years of experience in a higher education academic setting working with students or in healthcare working with Residents or bachelor’s degree in lieu of experience
Preferred: Training Administrators for Graduate Medical Education (TAGME) Certification Experience: Required: Two (2) years of experience in a higher education academic setting working with students or in healthcare working with Residents or bachelor’s degree in lieu of experience Preferred: Experience in medical education or residency program
Essential Responsibilities:
- Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and reports suspected violations.
- Provides administrative support to the Program Director, Program Manager, and trainees (residents, fellows, and/or medical students).
- Educates staff, trainees, and faculty in proper adherence to policies and procedures.
- Prepares and delivers program reports and correspondence in a timely manner.
- Maintains AMION scheduling system & MedHub trainee database.
- Assists the program director in meeting and complying with the current standards established by regulatory and accreditation bodies.
- Compiles and submits accurate reports to certifying bodies and other professional organizations.
- Assist Program Managers in accreditation site visits, including preparation of site visit documentation.
- Develops and creates trainee and program evaluation reports, such as trending data to identify areas for improvement and tracking of data demonstrating the effect of interventions.
- Communicate with multiple specialty departments and faculty to coordinate the trainee daily activities including rotation scheduling and assignments, organization and scheduling of educational conferences, and trainee evaluation process completion.
- Scheduling, organizing and preparing agendas/materials/minutes for training program related meetings
- Maintain and track trainee attendance, including attendance of educational conferences/meetings.
- Assist Program Manager with coordinating travel plans and oversees preparation of travel vouchers for residents, director, assistant director, and faculty for approved program travel.
- Assist Program Manager with trainee recruitment processes, interviews, tours, preparing applicant materials, data collection of interview summary information, and NRMP rank.
- Maintains accurate and complete confidential files and records of trainees.
- Monitors duty hours, evaluations, trainee rotations, procedure logs and scholarly activities for accuracy and completion.
- Maintains website information on intranet.
- Execute trainee electives, completing all paperwork, contracts and sending to outside teaching sites.
- Assist with trainee onboarding, collection of contracts, scheduling trainee training, meal badges, white coats, pagers, business cards, and scrubs.
- Assist Program Manager with assistance of trainee housing.
- Assist Program Manager with proctoring the in-service/in-training annual exams.
- Assist Program Manager with coordinating and planning of all training program social events and annual trainee graduation.
- Identifies and implements processes to improve quality and customer service.
Essential Skils:
- Ability to establish/maintain positive interpersonal relationships with all levels of the organization
- Strong knowledge of excel, power point and word applications
- Strong interpersonal, organizational and analytical skills
- Written and verbal communication skills
- Ability to operate basic office equipment
- Ability to take initiative, be innovative and work effectively in a variety of settings
- Ability to plan, organize and prioritize multiple tasks/projects; ability to influence and negotiate
- Requires strong customer service, problem solving, project management and teamwork skills
