RN-Quality – Urgent Care (Sunrise)

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group
Category
Registered Nursing
business
Department
Urgent Care (Sunrise)
date_range
Schedule
Full Time
schedule
Shift
Day
local_atm
Salary Range
$49.53 - $73.67 / hour
timer
Hours
8 Hour Shift*
place
Location
Rancho Mirage,
CA 92270
info
Job #
R0264893

* For 10 hour and 12 hour shifts this is the average hourly rate which includes overtime when a non-exempt employee works over 8 hours.

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  • Job Objective: A brief overview of the position.
    • The position is responsible for coordinating and tracking quality events within the Urgent Care Locations, abstracts clinical cases and provides appropriate follow-up with the Urgent Care Providers.

  • Reports to
    • RN-Practice Manager

  • Supervises
    • N/A
  • Ages of Patients
    • Neonate/Infant

    • Pediatric
    • Adolescent
    • Adult
    • Geriatric
  • Blood Borne Pathogens
    • High Potential
  • Qualifications
    • Education
      • Required: BSN 

      • Preferred: MSN

    • Licensure/Certification
      • Required: California RN License; American Heart Association BLS 

    • Experience
      • Required: Minimum 3 years as a RN, including at least 1 year in an Urgent Care, Quality setting or relevant  experience.

      • Preferred: Computer experience of 3 years, including familiarity with database, word processing and report writing. 
  • Essential Responsibilities
    • Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
    • Follows up and investigates radiology discrepancies and follow up recommendations.
    • Follows up and intervention of positive culture reports and maintains logs.

    • Follows up on customer service complaints in collaboration with RN-Practice Manager, Patient Relations and Medical Director as appropriate.

    • Acts as liaison between the Quality Department and Urgent Care locations.

    • Facilitates and provides follow up information on Incident Reports from Urgent Care locations, as needed.

    • Maintains positive interpersonal relations with peers, patients, families and providers.

    • Actively participates and follows Urgent Care "Call Back Policy"

    • Creates and presents quality metrics related to quality and incident findings

    • Performs other duties as assigned
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