Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.

  • Job Objective: A brief overview of the position.
    • Schedules surgeries/procedures across multiple departments and interacts with surgeon’s offices to provide timely, efficient and customer friendly service. Accurately captures the need for other scheduled services or needs associated with the scheduled case and communicates to surgery. Case updates surgical and procedural cases accurately, capturing all clinical data points and personnel and all supplies for accurate billing.

  • Reports to
    • RN-Manager- Surgical Clinical Operations

  • Supervises
    • None
  • Ages of Patients
    • None
  • Blood Borne Pathogens
    • Minimal/ No Potential
  • Qualifications
    • Education
      • Preferred: Associate Degree or Diploma in Medical Office

    • Licensure/Certification
      • None
    • Experience
      • Required: Previous scheduling experience in healthcare setting ( Front Desk/surgery/OR), and or experience with scheduling and customer service. Proficient with computer literacy. 

  • Essential Responsibilities
    • Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
    • Schedules procedures for each department: Main OR, SDS and GI.

    • Demonstrates extensive knowledge of and proficiency with Epic scheduling and communication tools.
    • Releases daily schedules after reviewing for accuracy.
    • Facilitates changes to the Epic clinic schedule, including blocking and unblocking provider schedules.
    • Reviews schedule in advance for incomplete items, including critical clinical information and authorizations.
    • Completes confirmation calls as needed in collaboration with clinic support staff.
    • Schedules accurately to prevent operative delays and case cancellations.

    • Organizes work time in order to complete tasks in assigned timeframe.
    • Demonstrates priority setting, decision-making and problem solving.
    • Coordinates with Administrative Director, Physician Business Development, and Customer Service. Visits with key surgeons as identified based on Strategic Plan for growth.
    • Processes customer communication, positive and negative, by means of receiving calls, meeting with customers, data input, written/verbal communication, problem delegation/resolution, process improvement, statistical reporting and presentation.
    • Captures physician requests for scheduling and attempts to satisfy request within 72 hours.
    • Able to resolve problems/issues or find someone who can.
    • Keeps the Manager, Surgery Schedule Administration apprised of issues/problems in a timely manner.
    • Other duties as assigned.

Eisenhower Health offers generous benefits package and matched retirement plan.

Effective immediately upon hire, all employees are eligible to participate in a benefits program designed to make a difference for you and your family.

View Full Benefits

A Culture of Positivity and Support

From the beginning, this organization formed a culture based on strong values, commitments and a passion for service and professional excellence.

What Our Nurses Say

One of my very favorite things about working at Eisenhower Health is the culture on inclusivity that we have and a strong base for evidence-based practice.


Neonatal Nurse

One of the greatest things about working as a nurse at Eisenhower Health is how much support you get from Administration. We keep on improving the process here. It's a fantastic place to work.


Nursing Supervisor

My favorite thing about working at Eisenhower Health is the camaraderie within my unit and with the different departments.


Registered Nurse

Be a Part of an Award-Winning Team

Eisenhower Health Careers