Management & Supervision
Cafeteria Coffee Shop
Full Time
8 Hour Shift
Rancho Mirage, CA 92270
Job #
  • Job Objective: A brief overview of the position.
    • Responsible for the supervision of staff, including aides, production, and utility personnel. Ensures proper assembly and service of foods, sanitation and safety of service, and the department's utility areas. Ensures safe and efficient uses of resources. Assist with inventory count, and cash handling.
  • Reports to
    • Morrison Coffee Shop Retail Manager/ Morrison Nutritional Service Director 
  • Supervises
    • Oversees the activities of the Coffee Shop’s staff
  • Ages of Patients
    • Adult
    • Geriatric
  • Blood Borne Pathogens
    • Minimal/ No Potential
  • Qualifications
    • Education
      • Required: High School Diploma or Equivalent
    • Licensure/Certification
      • Required: Riverside County Health Card / Food Handlers Card
      • Preferred: ServSafe Certificate
    • Experience
      • Required: 5 years of retail experience
      • Preferred: 2 years of supervisory experience
  • Essential Responsibilities
    • Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
    • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
    • Exhibits pleasant and cheerful demeanor and maintains a helpful attitude towards employees, physicians, patients, and visitors.
    • Assists in the selection of employees and oversees training of staff in areas of responsibility.
    • When working closing shift making sure all items are stocked and faced.
    • Be able to listen to coworker’s feedback (Positive/Negative).
    • Able to take initiative on a daily basis.
    • Ensures proper staffing is scheduled and/or available to perform daily activities in areas of responsibility.
    • Coordinates and oversees that daily and weekly activities/tasks are performed by staff in areas of responsibility.
    • Ensure that all required products are order and delivered in a timely manner.
    • Ensures that department is properly opened and closed per departmental security policies.
    • Communicates any retail related problems/concerns to appropriate personnel, in a timely manner following departmental procedures.
    • Communicates any product shortage to appropriate personal.
    • Interacts with management/Employees to ensure guest needs are met.
    • Adheres to facility confidentiality and patient’s rights policy as outlined in the facility’s HIPAA policies and procedures.
    • Contributes customer satisfaction goals by providing quality service.
    • Wears name tag identification.
    • Complies with regulatory agency standards, including federal, state.
    • Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
    • Maintains a clean, sanitary working environment.
    • Follows HACCP guidelines when receiving, assembling and distributing food supplies to ensure quality and safety of food supply.
    • Identifies and utilizes cleaning chemicals following directions recommended by manufacturers and per SDS sheets.
    • Utilizes equipment in performing job functions according to department’s safety procedures.
    • Follows facility, department, Morrison and Compass safety policies and procedures to include incident reporting.
    • Follows facility and departmental infection control policies and procedures.
    • Follows the facility’s protocols for Hazardous Materials and Waste Program.
    • Reads and complies with all policies and procedures of Morrison and Compass as appropriate.
    • Prints out all (if required) Micros reports.
    • Makes sure employees finish all assigned tasks.
    • Follow all cash handling procedures (safe audits, cashier audits).
    • Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
    • Safety meeting once a month with assigned associates.
    • Performs other tasks as may be assigned.