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Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.

  • Job Objective: A brief overview of the position.
    • This position is responsible for: Creating the first and last impressions of the hospital experience for patients/guests/visitors by introducing and coordinating all non-clinical services available including administrative and technical support to the Director of the assigned Unit. The position assists in administrative operations as directed by the Unit Director; provides various clerical, administrative, and general office support involving computer order entry, word processing, creating of forms, report preparation, record and file maintenance, scheduling of meetings, mail distribution and telephone reception.
  • Reports to
    • Clinical Director
  • Supervises
    • N/A
  • Ages of Patients
    • Pediatric
    • Adolescent
    • Adult
    • Geriatric
  • Blood Borne Pathogens
    • Minimal/ No Potential
  • Qualifications
    • Education
      • Preferred: Medical Terminology Class and or medical career courses
    • Licensure/Certification
      • N/A
    • Experience
      • Required: Computer and telephone experience, excellent customer service
      • Preferred: Medical Front Office experience
  • Essential Responsibilities
    • Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
    • Manages Reception desk functions in collaboration with the Clinical Director, included but not limited to, provide a warm welcome/farewell to all who enter/leave
    • Assists in identification of possible risk issues and coordinates with Clinical Director for appropriate resolution:
      • Loss any personal property
    • Assists clinical director with non-clinical performance improvement initiatives
    • Demonstrates ability to operate all non-clinical equipment used by patients/guests including:
      • Computer equipment in Business
      • Electronics in Patient rooms
    • Consistently and sincerely demonstrates “will do/can do” attitude at all times
    • Assist Director with personnel records, licensures and certifications
    • Assist with coordination of unit repairs/maintenance for unit
    • Prepares and organizes work area on a daily basis
    • Ensures proper physician’s names are displayed for the day
    • Acts as liaison between patients and staff members
    • Prepares miscellaneous paper charts for HIM scanning
    • Initiates computer entry for requests: bed transfer, discharge, against medical advice, and deceased patients
    • Assign Mobile Heart Beat staff phone number into Rauland Borg Responder system
    • Answers patients call light and communicates patient needs to the care team
    • Answers department phone within 3 rings and communicates in a calm, pleasant manner, identifying department and self
    • Orders unit supplies with assigned M.S.C. and office supplies under the direction of the Clinical Director
    • Aids in keeping unit and supplies orderly
    • Prepares RN worksheets for report
    • Documents correct and accurate information on daily census
    • Initiates solutions to unit needs without prompting such as taking part in computer projects
    • For all physician consults, notifies physician and or physician’s exchange and enters into computer
    • Tracks due certifications, health screenings, and evaluations
    • Performs other duties as assigned

Eisenhower Health offers a generous benefits package and a matched retirement plan.

Employees are eligible to participate in a benefits program designed to make a difference for you and your family.

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A Culture of Positivity and Support

From the beginning, this organization formed a culture based on strong values, commitments and a passion for service and professional excellence.

What Our Nurses Say

One of my very favorite things about working at Eisenhower Health is the culture on inclusivity that we have and a strong base for evidence-based practice.


Neonatal Nurse

One of the greatest things about working as a nurse at Eisenhower Health is how much support you get from Administration. We keep on improving the process here. It's a fantastic place to work.


Nursing Supervisor

My favorite thing about working at Eisenhower Health is the camaraderie within my unit and with the different departments.


Registered Nurse

Be a Part of an Award-Winning Team

Magnet Recognized U.S. News Best Regional Hospital LGBTQ+ Healthcare Equality Geriatric Accredited Watson Health Top 50 Cardiovascular Hospitals
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