Director-Organizational and Leadership Development-Center for Professional Development

Job Objective:

Enhances Eisenhower Health’s effectiveness and overall health by improving its people, processes, and structures. Responsible for diagnosing organizational challenges, analyzing business operations, and identifying opportunities for growth to develop strategies that align the workforce and culture with the company’s long-term goals. By working closely with leadership, management, and human resources, designs and implements targeted initiatives, including a comprehensive leadership development program, coaching/ mentoring programs and other organizational development initiatives to foster a more positive and productive workplace culture. Evaluation processes and outcome reporting will be required to create a culture of continuous improvement.

Essential Responsibilities:

• Refines and maintains operational and leadership development programs to meet the needs of the Organization.
• Collaborates with clinical educators, nurse leaders, organization executives, human relations partners, preceptors, mentors and other key stakeholders to ensure appropriate support for emerging, new and experienced leaders.
• Coordinates the entry of the new leaders into the programs, including requisite assessment, foundational orientation, and ongoing professional role development. 
• Collaborates with HR and other departments to ensure leadership development programs are integrated with overall talent management strategies.
• Designs and delivers engaging and effective training programs, workshops, and e-learning modules on a variety of topics, including leadership, communication, and technical skills to enhance employee skills and knowledge using innovative models of instruction and teaching strategies to support leadership development learning based on adult learning principles.
• Develops and delivers training programs to educate managers and employees on our new performance management processes and tools. 
• Provides coaching and support to managers on how to effectively set goals, provide feedback, and conduct performance reviews. 
• Conducts thorough needs assessments to identify skill gaps and development opportunities across the organization, articulating program needs, and reporting program issues and outcomes to key stakeholders and executives. 
• Functions as a liaison between disciplines and departments in assuring a smoothly coordinated leadership development program, including facilitating meetings, identifying and responding to daily problems, and communicating and collaborating with many different members of the team.
• Communicates with Human Resources and Clinical Leadership to facilitate recruitment of emerging leaders possessing the background and skills required for successful performance. 
• Partners with HR and Center for Professional Development department leaders to create and implement a robust succession planning process, ensuring a strong pipeline of future leaders.
• Acts as a transition manager, providing an essential stabilizing presence and beneficial interventions for the new leader to help bridge the expectation - reality gap from academia to professional practice.
• Provides coaching and guidance to managers and leaders to develop their leadership capabilities.
• Collaborates in the development and revision of policies and procedures pertinent to the program. 
• Analyzes data to measure the effectiveness of organizational development initiatives on performance and retention.
• Implements standards for measurable, realistic program outcomes with timelines and accountabilities; regularly reviews data and program outcomes with stakeholders and organization leaders to identify areas for improvement. 
• Prepares and delivers presentations to executive leadership on the progress and results of leadership development programs.
• Develops and monitors a program evaluation process and implements a continuous improvement process.
• Actively participates in committee appointments to affect positive change in the health system.
• Promotes and cultivates positive relationships with academic programs to foster a positive image with Eisenhower Health.
• Manages the operational, personnel and financial aspects of the programs and advocates for additional resources.
• Stays up to date on the latest trends and best practices in organizational development and employee training, and continuously looks for new and innovative ways to enhance our programs.
• Shares best practices by disseminating Eisenhower Health’s outcomes through conference presentations and journal publications.
• Performs other duties as assigned.

Essential Skils:

• Knowledge of education program design and evaluation
• Ability to work in a fast-paced environment and manage multiple meetings and projects
• Ability to collect, analyze and disseminate data, including financial and statistical data
• Understanding of organizational systems and structure
• Strong project management, program development and time management skills
• Strong organizational and prioritization skills
• Strong interpersonal and relationship building skills, collaborative, self-motivated, flexible, and adaptable
• Strong communication skills, both written and verbal
• Proficient with Microsoft Office including Power Point and Excel
• Leadership and project management skills