Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.
Job Objective:
Coordinates the care of the patient from escorting patient to exam room, performing vital signs, and preparing patient for exam and discharge. Assists provider with collection, documentation, processing, and verification of information related to patient care. Performs nerve conduction studies and enters results.
Job Description:
Education:
Required: High school diploma, GED or higher level degree
Licensure/Certification:
Required: Medical Assistant Certification; American Heart Association BLS
Experience:
Preferred: Medical office practice experience
Essential Responsibilities:
- Demonstrates compliance with Code of Conduct and compliance policies and takes action to resolve compliance questions or concerns and report suspected violations.
- Performs nerve conduction studies and enters results.
- Prepares patient Electronic Medical Record (EMR) timely and accurately; gathers reports to complete EMR.
- Assists providers so that appropriate preparation, examination and diagnostic testing occur without error and without delay.
- Prints daily office schedules.
- Tracks patient lab reports, referrals, studies and tests to ensure timely completion; records information in patient log tracking system.
- Faxes and copies necessary information to insurance companies, other physician offices and other facilities as necessary.
- Ensures completeness and accuracy of all forms filled and signed by patients.
- Collaborates with patient scheduling and schedules patients as needed.
- Records information accurately and timely in Electronic Health Record (EHR).
- Maximizes use of free time between patient and other tasks to clean and stock rooms, copy documents and filing.
- Follows the identified dress code and safety protocols to ensure patient and employee safety.
- Answers phones, retrieves voicemail messages and returns calls timely and appropriately.
- Assists patients to exam/procedure rooms; obtains medical and social history, vital signs, height and weight, allergy information, medication reconciliation information and records data in EMR.
- Processes patient referrals to other physician offices.
- Assists physicians so that appropriate preparation, examination and diagnostic testing occur without error and without delay.
- Ensures patient information is correctly entered in the database.
- Assists with the release of patient records and films to patients.
- Assists provider as needed with patient exams and procedures.
- Obtains patient or provider signatures on appropriate documents.
- Assists with medical and office supplies inventory and/or ordering.
- Responds to patient pharmacy requests timely and appropriately.
- Performs other duties as assigned.
Essential Skils:
- Establishes and maintains effective working relationships
- Ability to prioritize tasks and manage time efficiently to meet deadlines
- Written and verbal communication skills
- Knowledge of Medical Terminology
- Ability to provide excellent customer service to all patients, visitors, co-workers and guests
- Ability to operate general office equipment (i.e., computer, printer, scanner, telephone, etc.)
- Promotes a healing environment
