Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.
Job Objective:
Performs a wide variety of functions including chart analysis, scanning/indexing, release of information, medical record reviews/audits, Epic MyChart, Epic work queue management, investigating/troubleshooting issues related to HIM workflows, and birth registry support. This position may also specialize in documentation related to patient financial services workflows.
Job Description:
Education:
Required: High school diploma, GED or higher level degree
Licensure/Certification:
N/A
Experience:
Required: Three (3) years of experience with medical records in a health care setting
Essential Responsibilities:
- Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
- Performs birth registry functions as needed (excludes PFS specialists).
- Assists HIM Manager with record retention and destruction initiatives.
- Maintains medical records chart room in an organized fashion.
- Coordinates and tracks Iron Mountain records.
- May perform duties such as chart analysis, scanning and indexing when assigned.
- Researches documentation issues and is able to answer any questions physicians may have about their deficiencies and how to access assignments/complete deficiencies.
- Provides daily reports to hospital personnel/departments on incomplete records and physician suspension according to procedure.
- Prepares physician notification/suspension according to procedure.
- Performs release of information functions as needed, and assists HIM Manager in review and management of specialty records such as behavioral health, addiction medicine, and billing requests.
- Performs birth registry functions as needed (excludes PFS specialists).
- Works Epic MyChart inquiries, troubleshoots and investigates issues and requests, and responds to patients.
- Works with HIM leadership to troubleshoot HIM workflow issues such as Epic interface error work queues.
Essential Skils:
- Repetitive bending, reaching, and lifting
- Flexibility to work in fast pace environment
- Must have multi-tasking skill
- Capability to follow and give direction-verbal and written
- Medical terminology, anatomy/physiology
- Ability to file alphabetically, numerically, and terminal digit
- Technical knowledge of medical records processing in various electronic record systems including Epic and other legacy systems
- Self-motivated and proactive in identifying and completing tasks
- Ability to collaborate and communicate with all levels of leadership, medical staff, and patients, as needed
- For PFS specialists only: Validate the accuracy of batch log and batch date
- Ability to investigate and troubleshoot HIM workflow issues
- For PFS specialists only: Working knowledge of PFS document types such as appeal/denial correspondence, explanation of benefits, and day folder batch process
- Knowledge of Microsoft Office programs, including Word and Excel
