-
Job Objective: A brief overview of the position.
-
The position is responsible for ensuring the accurate documentation of patient care activity, responding timely to patient requests, maintaining a quality standard of care, anticipating daily workload, prioritizing activities and coordinating the workload of other employees at the Center
-
-
Reports to
-
Manager, Director, CAO
-
-
Supervises
-
Not Applicable
-
-
Ages of Patients
-
Neonate/Infant (as appropriate for department)
-
Pediatric (as appropriate for department)
-
Adolescent (as appropriate for department)
-
Adult
-
Geriatric
-
-
Blood Borne Pathogens
-
High Potential
-
-
Qualifications
-
Education
-
Licensure/Certification
-
Required: CA LVN license, American Heart Association BLS; IV Certification within 6 months of hire
-
-
Experience
-
Preferred: Recent healthcare experience including physician office or urgent care setting
-
-
-
Essential Responsibilities
-
Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
-
Performs within the scope of practice for the professional license held
-
Assists physicians, so that appropriate data collection and preparation, examination and diagnostic testing occur without error and without delay.
-
Ensures accurate documentation of all patient care activity.
-
Orders and communicates supply needs to supervisor so that appropriately stocked work areas are maintained.
-
Answers telephone in a polite efficient manner; takes clear and accurate messages, transfers calls.
-
Provides timely and appropriate discharge instructions to patients.
-
Demonstrates cost effectiveness by using judgment when opening and using supplies
-
Maximizes free time between patients and other duties to assist with cleaning and organizing workstation, cleaning rooms, and filing.
-
Performs patient callbacks with information about test results or for quality customer service.
-
Coordinates breaks and lunch periods for team members so as not to compromise patient flow.
-
Demonstrates commitment to the EMC Behavioral Standards for all interactions.
-
Language, appearance and behavior reflect the EMC Behavioral Standards.
-
Follows the identified dress code and safety protocols to ensure patient and employee safety.
-
Maintains and practices professional boundaries with all patient interactions.
-
Performs other duties as requested.
-
Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.