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Job Objective: A brief overview of the position.
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The position is responsible for ensuring the accurate documentation of patient care activity, responding timely to patient requests, maintaining a quality standard of care, anticipating daily workload, prioritizing activities and coordinating the workload of other employees at the Center
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Reports to
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Manager, Director, CAO
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Supervises
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Not Applicable
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Ages of Patients
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Neonate/Infant (as appropriate for department)
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Pediatric (as appropriate for department)
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Adolescent (as appropriate for department)
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Adult
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Geriatric
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Blood Borne Pathogens
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High Potential
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Qualifications
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Education
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Licensure/Certification
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Required: CA LVN license, American Heart Association BLS
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Experience
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Preferred: Recent healthcare experience including physician office or urgent care setting
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Essential Responsibilities
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Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
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Performs within the scope of practice for the professional license held
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Assists physicians, so that appropriate data collection and preparation, examination and diagnostic testing occur without error and without delay.
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Ensures accurate documentation of all patient care activity.
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Orders and communicates supply needs to supervisor so that appropriately stocked work areas are maintained.
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Answers telephone in a polite efficient manner; takes clear and accurate messages, transfers calls.
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Provides timely and appropriate discharge instructions to patients.
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Demonstrates cost effectiveness by using judgment when opening and using supplies
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Maximizes free time between patients and other duties to assist with cleaning and organizing workstation, cleaning rooms, and filing.
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Performs patient callbacks with information about test results or for quality customer service.
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Coordinates breaks and lunch periods for team members so as not to compromise patient flow.
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Demonstrates commitment to the EMC Behavioral Standards for all interactions.
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Language, appearance and behavior reflect the EMC Behavioral Standards.
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Follows the identified dress code and safety protocols to ensure patient and employee safety.
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Maintains and practices professional boundaries with all patient interactions.
- Performs other duties as requested.
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Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.
