Manager-Radiation Therapy-Radiation Therapy (ELCCC)

Job Description:

Education:

Required: Graduate of an accredited Radiation Therapist Program Preferred: Bachelor’s degreeRequired: Graduate of an accredited Radiation Therapist Program
Preferred: Bachelor’s degree Licensure/Certification: Required: American Registry of Radiologic Technologist (ARRT) Radiation Therapy (T) certification; California Radiologic Technologist (CRT) Therapeutic license; American Heart Association BLS

Licensure/Certification:

Required: American Registry of Radiologic Technologist (ARRT) Radiation Therapy (T) certification; California Radiologic Technologist (CRT) Therapeutic license; American Heart Association BLS

Experience:

Required: Four (4) years of radiation therapy and supervisory/leadership experience
Preferred: Bachelor’s degree Licensure/Certification: Required: American Registry of Radiologic Technologist (ARRT) Radiation Therapy (T) certification; California Radiologic Technologist (CRT) Therapeutic license; American Heart Association BLS Experience: Required: Four (4) years of radiation therapy and supervisory/leadership experience Preferred: Experience with CT Simulation, IMRT and Aria Electronic medical record

Essential Responsibilities:

• Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
• Selects, develops and counsels employees consistent with Human Resources management practices.
• Creates a work environment which allows participation in order to promote retention, productivity, diversity, employee safety and equality.
• Plans and conducts regular meetings discussing issues and performance improvement in his/her area(s) of responsibility with recording of meeting minutes and follow-up.
• Collaborates with the director and CAO to plan, prepare, implement, monitor and control the budget to ensure sound fiscal management consistent with the goals of the hospital.
• Adopts a total performance improvement approach to work that includes employee empowerment, managing with data, a philosophy of continuous improvement, a customer oriented attitude and a work methodology that minimizes error; develops and maintains quality-monitoring systems in area(s) of responsibility.
• Reports performance improvement results and addresses any problems or issues accurately and timely.
• Organizes and plans all activities in an effective manner; organizes and delegates work in an effective manner, establishes appropriate time frames for completion of work and provides necessary leadership to ensure effective work results.
• Participates in the development of tactical plan for the area(s) of responsibility.
• Implements operational changes to satisfy regulatory (local, state, national) requirements and maintains area of responsibility in a state of continual readiness for Joint Commission and DHS surveys.
• Writes, implements, and updates policies as appropriate.
• Identifies the direct and indirect customers of the area(s) of responsibility, determining the products and services to provide based on the customer’s needs, analyzing customer satisfaction and developing actions that continually improve services; direct customers include patients, family members, physicians, employees, managers, directors, executives, students, etc.; indirect customers include board members, vendors, donors, etc.
• Maintain positive relations with direct and indirect customers.
• Develops and maintains open, honest and mutually beneficial relationships with the department director, managers, staff, members of hospital leadership team, medical staff, other hospital employees; relationship will be maintained in a manner consistent with Eisenhower Medical Center’s mission values and codes of conduct consistent with Performance Excellence.
• Promotes continued self-development and development of staff through attendance at hospital in service/lectures, professional seminars, conferences, professional associations, and other means.
• Develops and maintains open lines of communication between the team members. In addition, the incumbent is responsible for developing communication tools to keep customers informed of changes, developments, services, policies and results of areas of responsibility.
• Develops individual or personal objectives that support the goals, objectives, philosophies and mission of the department.
• Participates in Joint Commission inspections and other local and state regulatory inspection requirements.
• Organizes efforts around helping patients and clients have the most positive experience as part of Cancer Center, by motivating and leading staff in a Mission driven manner.
• Selects, trains/orients, directs, coaches, evaluates, and counsels staff.
• Monitors daily scheduling for timely flow and reduced wait times.
• Communicates closely with treating physicians keeping them informed of scheduling issues, any scheduling delays and patient care issues.
• Ensure port films at the direction of the Physicians and in accordance with the department portal vision protocols; monitors electronic medical records and documentation for accuracy and compliance.
• Supervises workflow and overall operations, treatment planning and treatment delivery within the department.
• Ensures compliance with regulatory requirements and with EMC policies and procedures.
• Orders supplies to maintain par levels.
• Ensures that staff consistently provides high quality patient care and/or other support services that are valued by patients, physicians and each other.
• Ensures a high level of employee, patient and physician satisfaction.
• Ensures National Patient Safety Goals are adhered to and works closely with clinical staff in compliance among all staff and physicians.
• Maintains survey-ready clinics, compliant with JCAHO standards and state/federal regulatory bodies.
• Collaborates, plans and implements process improvement to maintain high customer satisfaction, with hospital quality staff and clinic division staff.
• Schedules staff to ensure appropriate coverage, including responsibility to float to other areas or “flex out” when needed.
• Monitors staff timesheets in timekeeping system; minimizes overtime and avoids meal penalties.
• Acts as a float in the department and maintains the ability to perform in all technical roles.
• Responds to complaints from patients (service recovery when appropriate) and staff with a minimum of emotional disruption to patients or staff.

Essential Skils:

• Ability to solve problems effectively and inclusively, and communicate to others to implement solutions with appropriate parties
• Knowledge of Varian equipment, including Care Path feature, CT Simulator and IMRT
• Ability to exercise a high degree of initiative, judgment, and discretion in order to organize work, delegate and achieve goals and objectives
• Ability to coordinate and integrate healthcare service offerings
• Supervision and leadership skills
• Knowledge of clinic policies and procedures to manage its operations and to ensure effective and quality patient care
• Ability to plan, develop, and implement a project and see it through to success, while integrating priorities and deadlines
• Self-starter; driven to take action without needing prompting
• Knowledge of patient care standards of care as they relate to the services provided in the practice
• Excellent verbal and written communication and organizational skills, in particular related to staffing, scheduling and management of office practice
• Ability to analyze situations accurately and take effective action
• Knowledge of JCAHO, State DPH or other accreditation standards of care
• Excellent customer service skills with patients, co-workers and physicians