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Job Objective: A brief overview of the position.
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Coordinates the care of the patient in a private physician’s office on a daily basis, including preparation of medical chart, returning phone calls, ordering tests and prescriptions, collecting pertinent insurance information.
Coordinates the surgical scheduling of the patient in a private physician’s office with the appropriate hospital. Obtains surgical codes, authorization, schedules patient cardiac and medical clearances, prepares the chart and films, forwards information to pre-op, schedules patient for pre-op interview, and makes follow-up surgical appointment. All other duties as assigned.
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Reports to
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Clinical Office Practice Manager
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Supervises
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None
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Ages of Patients
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Adolescent
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Adult
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Geriatric
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Blood Borne Pathogens
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Minimal/ No Potential
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Qualifications
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Education
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Preferred: Higher education.
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Licensure/Certification
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Required: Medical Assistant Certificate or equivalent
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American Heart Association BLS
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Experience
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Required: 2 year Medical Assistant or 1 year of Scheduling
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Essential Responsibilities
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Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
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Prepares patient charts timely and accurately.
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Gather reports to complete chart.
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Places order for films, labs and other studies as appropriate, timely and accurately.
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Contacts other physicians’ offices and facilities to gather test results ordered by physicians.
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Prints daily office schedule
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Answers all patient questions and requests timely and appropriately.
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File reports and notes in the charts timely and accurately.
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Calls and faxes pharmacy orders timely and accurately.
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Faxes and copies necessary information to insurance companies, other physician offices and other facilities as necessary.
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Request for films to be delivered to the office prior to the patient’s visit.
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Ensures completeness and accuracy of all forms filled and signed by patients.
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Confirms patient appointments timely.
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Processes billing information accurately and timely.
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Ensures superbills to be complete, including physician signature.
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Assists with requesting authorization for PPO patient studies.
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Answers phones, retrieves voicemail messages and returns calls timely and appropriately.
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Ensures patient rooms are clean and well stocked.
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Takes the patient’s blood pressure, height and weight and records findings in the chart accurately.
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Completes the medication log and reconciles patient medication(s) on each clinic visit
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Processes patient referrals to other physician offices timely and accurately.
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Assists with the release of patient records and films to patients.
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Assists physicians as needed.
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Obtains physician signatures on appropriate documents.
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Collaborates with the scheduling of new patients.
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Schedule follow-up patient visits.
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Assists with internal billing audits as necessary.
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Assists with ordering of medication samples.
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Assists with medical and office supplies ordering.
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Ensures patient information is correctly entered in the database.
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Places order for cardiac and medical clearance other studies as appropriate, timely and accurately.
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Contacts other physicians’ offices and facilities to follow-up on cardiac and medical clearance test results ordered by physicians.
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Ensures surgery schedule is updated timely and accurately.
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Ensures correct information required by anesthesia is available as needed, i.e. stress test, echocardiogram, EKG
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Confirms requested monitoring during surgery, i.e. IOM, stereotactic navigation.
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Confirms patient surgical appointments timely.
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Schedules post-op appointments timely and accurately
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Processes paperwork needed by hospital surgical interview office.
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Ensures hospital surgical interview office receives the appropriate surgical documents.
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Reviews lab results with the physicians. Makes notes of abnormal lab results and brings to the physician’s attention.
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Tracks surgical orders.
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Faxes all necessary documents to pre-op and main OR
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Consents patients timely and accurately.
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Provides written confirmation to patient for the surgery date, pre-op, post-op appointments.
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Obtains surgical codes for insurance authorization timely and accurately.
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Pre-certifies patients for in-patient and out-patient procedures.
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Processes patient referrals to other physician offices.
- Other duties as assigned.
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Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.
