Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.
Job Objective:
Under the direction/oversight of Eisenhower Concierge Services (ECS) executive leadership, provides direct patient care within scope of license, and collaborates with patients, families, peers, physicians and other members of the health care team to deliver exceptional nursing care services in the home or other site of service, per client/patient/licensed provider request.
Job Description:
Education:
Required: Bachelor of Science in Nursing (BSN) or Master’s degree in Nursing or enrollment in an RN-BSN or RN-MSN program within one (1) year of hire and completion within five (5) years of hire if hired after July 1, 2012
Licensure/Certification:
Required: California Registered Nurse (RN) licensure; Basic Life Support (BLS) from American Heart Association (AHA); California Driver License and auto insurance Preferred: Certification in one area of specialty
Experience:
Required: Four (4) years of RN experience which includes direct patient care in acute, ambulatory or home health
Essential Responsibilities:
- Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
- Complies with all applicable ECS policies and procedures, including Code of Conduct and Compliance policies, and Relationship-Based Care Professional Practice Model; takes action to involve ECS leadership to resolve compliance questions or concerns and/or reports suspected violations.
- Recognizes potentially critical situations and takes action to minimize adverse outcomes.
- Develops and maintains open, honest and mutually beneficial relationships with ECS leadership, staff, clients, and relevant stakeholders.
- Collaborates with ECS leadership/peers to continuously improve/streamline workflow processes to ensure and uphold high-caliber service and conserve valuable resources.
- Follows policies, procedures, directives and works with executive leadership to update/improve when/where appropriate.
- Collaborates tightly ECS leadership and Care Coordinators to appropriately coordinate caregiver schedules for the provision of client care.
- Facilitates client’s participation in all decisions concerning care and appropriately advocates on their behalf.
- Performs direct patient care, as prescribed by ECS policy and procedure.
- Implements plan of care according to identified physical, psychosocial, and spiritual needs of patient.
- Assists other staff in the delivery of care.
- Ensures physician orders to initiate treatments and scheduling are available and viable; judiciously intervenes/connects with physicians to rectify issues.
- Ensures materials/goods utilized within the course of nursing care are captured for appropriate billing to clients.
- Handles sensitive electronic hardware (cell phones, laptops, clinical equipment) so they remain in good working order, are not left unattended, and makes sure to follow check-out/in procedure so they remain available and operational for other staff.
- Recognizes, accepts responsibility for, and maintains commitment to professional development and clinical competency.
- Shares knowledge and acts as a professional resource to other members of the health care team, especially in relation to new hire onboarding.
- Embraces change and continuously demonstrates a commitment to utilize evidence-based practice.
- Seeks opportunities to support/up-lift ECS morale.
- Promotes a positive organization image when interfacing with the public/clients, medical system staff/ professionals, and either personally takes action to address issues and/or immediately informs and engages ECS executive leadership.
- Takes call for ECS on a rotational basis, and ensures personal work availability is adequately flexible to meet operational need.
- Maintains reliable transportation and must be willing to utilize personal vehicle to transport oneself to site of contracted client; engages in honest, accurate accounting of miles traveled (mileage reimbursed at current IRS defined rate per mile).
Essential Skils:
- Written and verbal communication skills
- Ability to create a welcoming environment for patients and visitors, demonstrating empathy and respect in all interactions
- Ability to prioritize tasks and manage time efficiently to meet deadlines
- Ability to coordinate and integrate healthcare service offerings
- Ability to handle difficult and stressful situations in a calm and professional manner
- Ability to adapt quickly to changing priorities and unexpected situations
- Accurate assessment skills, appropriate to the age of the patient, based on scientific facts and principles
- Problem solving skills to identify issues and formulate effective solutions
- Ability to operate general office equipment (i.e., computer, printer, scanner, telephone, etc.)
- Ability to analyze issues, identify root causes, and develop solutions
- Knowledge and ability to function in a professional role and serve as a professional role model
- Knowledge of patient care standards of care as they relate to services provided
- Knowledge of current nursing, medical and health trends and practices in rendering of patient care
