Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.
Job Objective:
Participates in high-quality, patient-centered care by providing continuous observation and monitoring for high risk patients. In collaboration with the patient care team, ensures the patient environment is free of obstacles and minimizes risk of falls and accidental or intentional self-harm.
Job Description:
Education:
Preferred: Medical Terminology class or Medical Career courses
Preferred: Medical Terminology class or Medical Career courses Licensure/Certification: Required: American Heart Association BLS
Licensure/Certification:
Required: American Heart Association BLS
Experience:
Preferred: Medical Terminology class or Medical Career courses Licensure/Certification: Required: American Heart Association BLS Experience: Preferred: Computer and telephone experience, excellent customer service
Essential Responsibilities:
- Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
- Maintains a direct line of sight with patient at all times, including while family and/or visitors are in the room.
- Accompanies patient and ensures patient safety during transportation, testing and procedures occurring away from the patient’s normal environment.
- Establishes a safe, risk-free environment by utilizing knowledge of fall prevention protocols, infection control measures, and self-harm prevention.
- Performs room assessment regularly and after any visitations.
- Monitors patient physical and emotional condition. Reports any changes in status promptly while remaining in direct line of sight with the patient.
- Intervenes as needed to prevent patient from harming self or others.
- Seeks immediate assistance for escalating incidents.
- Creates clear, accurate documentation in the electronic health record. (Epic)
Essential Skils:
- Knowledge and ability to create excellence in service
- Establishes and maintains effective working relationships
- Exercises a high degree of initiative and judgement
- Self-motivated, self-starter and able to organize efforts around helping clients have a positive experience
- Computer literate in Epic documentation
- The ability to deal with difficult and stressful situations in a calm, compassionate and professional manner
- Excellent customer service, exceptional communication skills, both written and verbal
