Management & Supervision
Patient Transportation
Full Time
Salary Range
$20.76 - $31.14 / hour
8 Hour Shift*
Rancho Mirage,
CA 92270
Job #

* For 10 hour and 12 hour shifts this is the average hourly rate which includes overtime when a non-exempt employee works over 8 hours.

  • Job Objective: A brief overview of the position.
    • Under the immediate supervision of the Department Director and management team. The Shift Supervisor enhances customer relations using positive service and oriented interactions. Assist with JCAHO compliance. Acts as resource to the Patient Transport services and Housekeeping team. And all other duties as assigned.

  • Reports to
    • Department Director and Managers

  • Supervises
    • Frontline staff of, Patient Transport and Housekeeping Services.

  • Ages of Patients
    • Adult

  • Blood Borne Pathogens
    • Minimal/ No Potential

  • Qualifications
    • Education
        • Required:  Highschool Diplomas, GED or Higher Degree
        • Preferred: College degree or equivalent work experience.
    • Licensure/Certification
        • Required: BLS-American Heart Association

    • Experience
        • Required: Three (3) years of experience in environmental services, preferably in patient transportation or housekeeping services or one (1) year of experience as a  supervisor in a service-related field with high customer/client contact

  • Essential Responsibilities
    • Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
    • Participates in staff selecting process. Interview candidates as needed.
    • Assist with Schedules days off, holidays, and vacations, ensuring that facility’s needs are met in accordance with hours and position control and Data entry.
    • Assigns personnel established work areas or project duties. Plan and coordinate project work to ensure that proper transports are managed and tracked.
    • Ensures that staff receive proper orientation, initial training, and on-going education.
    • Ensures daily job duties are revised and current at all times. Review job duties with regular and relief associates periodically.
    • Ensures that proper supply control guidelines are followed and staff is trained in the use of all chemicals, to properly clean and sanitize transport wheel chairs, Gurneys or patient room Beds
    • Proactive approach to identifying and correcting Housekeeping quality assurance concerns. Timely follow up is required.
    • Provides and monitors individual guidance and motivation to associates to enable each one to perform to his/her fullest potential.
    • Disciplines individuals when necessary according to progressive disciplinary guidelines.
    • Keeps records and appropriate log books current and maintain all necessary documentation. Monitor service binders in assigned areas on a daily basis taking appropriate action.
    • Participates in Housekeeping Quality Assurance Program when required. 
    • Assigns equipment to staff. Monitor daily equipment use, cleaning and maintenance.
    • Ensures that all transport Staff and department owned equipment is clean and professional in appearance at all times.
    • Prepares employee disciplinary reports and conduct follow-up as required. Conduct disciplinary meetings with employees with guidance from appropriate assistant director.
    • Responds to concerns and requests with a sense of urgency and take necessary corrective action including timely follow-up.
    • Participates in associate performance evaluations and make recommendations as needed. Conducts disciplinary meetings with associates with guidance from appropriate assistant director.
    • Participates in department safety and maintain a safe work environment at all times.
    • Reports all unsafe equipment and acts to Management.
    • Handles special requests or projects and perform other duties as assigned.
    • Ensures the office, storage, and closets are clean, organized, well maintained and professional in appearance at all time.
    • Performs other duties as assigned.