Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.
Job Description:
Education:
Required: High school diploma, GED or higher level degree
Preferred: Bachelor's degree
Licensure/Certification:
N/A
Experience:
Required: One (1) year of experience in a customer service role
Preferred: Experience in event coordination, fundraising, client or customer-based project management
Job Objective:
Responsible for planning and preparing for donor events set-up and take down. Maintains the supply inventory for all donor events. Produces and delivers extremely detailed tasks, a high-level of organization and communication and compassion with donors, employees and external partners in a dynamic event environment. Attends Foundation events to ensure overall success as directed by leadership.
Essential Responsibilities:
- Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
- Responsible for event set-up and take down for Foundation; works irregular hours, including late nights and early mornings; manages vendors load in/load out and ensures professional and timely delivery from all vendors; treats venues, homes, and rental set up with extreme precision, protection and cleanliness.
- Tracks and maintains event supplies and inventory across multiple storage locations, balancing a variety of stakeholders’ requests and anticipates needs; keeps clear inventory of each storage area and manages a schedule of when items are picked up, borrowed, cleaned, and dropped off.
- Coordinates the operations of the storage areas. including but not limited to contracting, moving, shelves, organization and coordinating with facilities on needs.
- Schedules and ensures routine maintenance, necessary repairs and carwashes are completed for Foundation Events Vehicles.
- Requests and schedules with facilities for additional physical labor support and coordinates transportation, as needed per event and event leader.
- Performs daily runs to suppliers, vendors, post offices, clubs, homes as needed.
- Refills and orders, with approval, on necessary equipment as needed.
- Responds to needs and pivoting tasks from Events Team.
- Answers donor inquiries and accommodates, resolves or escalates issues in alignment with donor experience strategy.
- Ensures 5-star Excellence of Eisenhower Health Foundation are delivered graciously and thoughtfully every day in operations and relationships, while being fiscally responsible.
- Attends Foundation Events and facilities onsite execution to ensure expectations are met by vendors and successful outcomes.
- Performs other duties as assigned.
Essential Skils:
- Ability to work in various environments, including indoor venues, outdoor spaces and large-scale event locations
- Ability to adapt quickly to changing priorities and unexpected situations
- Ability to create a welcoming environment for patients and visitors, demonstrating empathy and respect in all interactions
- Ability to effectively communicate in a positive and professional manner
- Ability to prioritize tasks and manage time efficiently to meet deadlines
- Ability to use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software applications
- Ability to work in a physically demanding job that may include lifting, carrying, pushing or pulling up to 50 pounds
