Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.
Job Objective:
Independently provides analytical and project management support to the Ambulatory division that advance Eisenhower's mission to serve the changing healthcare needs of our region. Projects include key strategic initiatives tied to expansion of services influencing finances, operational workflows, patient satisfaction and compliance. Executing analyses, creating dashboards, and organizing data to guide decision making and support implementation.
Job Description:
Education:
Required: Bachelor's degree in related field Preferred: Master's degree in public health, healthcare management or a related fieldRequired: Bachelor's degree in related field
Preferred: Master's degree in public health, healthcare management or a related field Licensure/Certification: Preferred: Epic certification or accreditation within one year of hire into the position (Resolute HB/PB, Reporting Workbench, Clarity Data Model); Project Management Professional (PMP) Certification
Licensure/Certification:
Preferred: Epic certification or accreditation within one year of hire into the position (Resolute HB/PB, Reporting Workbench, Clarity Data Model); Project Management Professional (PMP) Certification
Experience:
Required: Three (3) years of experience in data analytics or project management in healthcare
Preferred: Master's degree in public health, healthcare management or a related field Licensure/Certification: Preferred: Epic certification or accreditation within one year of hire into the position (Resolute HB/PB, Reporting Workbench, Clarity Data Model); Project Management Professional (PMP) Certification Experience: Required: Three (3) years of experience in data analytics or project management in healthcare Preferred: Experience with Epic
Essential Responsibilities:
- Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
- Provides support for core Ambulatory functions across assigned Departments/Divisions: Access, Growth, Patient Experience, Revenue Cycle, Quality and Safety and compliance.
- Develops project work plans including identification of key stakeholders, deliverables, timelines and required resources for initiatives related (but not limited) to: service excellence, patient safety, clinical compliance, and operations improvement.
- Oversees operational and logistical aspects of projects, such as meeting schedules, agenda development, etc., ensures project requirements are achieved in a timely fashion and within guidelines.
- Continuously assesses and makes effective recommendations to address barriers or obstacles to achieving project goals.
- Develops measurement and analytic strategies to monitor the outcomes of projects over time. Crafts messages, creates communications and delivers presentations related to project plans/status.
- Leads and manages workgroups/committees charged with setting project direction.
- Executes analyses, creates dashboards, and organizes data to guide decision-making and support initiative implementation.
- Structures and executes quantitative and qualitative analyses to guide decision making and determine project direction.
- Creates, maintains and improves dashboards and other data communication vehicles to advance Ambulatory’s public reporting infrastructure.
- Collaborates with Information Systems and Business Intelligence departments to facilitate additional reporting needs for ambulatory division initiatives.
- Develops and administers surveys and organizes data to track compliance with initiatives. Develops and coordinates project evaluation to assess impact.
- Collects, organizes, and summarizes materials for presentations by the Vice President and Management Team.
- Establishes, maintains and continually improves coordinated, effective communications for the Ambulatory enterprise.
- Develops and disseminates written communications for a variety of Ambulatory audiences through multiple channels, including newsletters, email updates, intranet site, etc..
- Creates and delivers concise, effective presentations and status updates to various Ambulatory audiences, such as practice leadership and administrators.
- Plays a lead role in meeting organization, including establishing agendas, coordinating presenters and overseeing all logistical components of meeting planning.
- Maintains and executes improvements to Ambulatory Services infrastructure by developing, managing and regularly updating on-line content for Ambulatory Services.
- Continuously identify and implement improvements to Ambulatory Services infrastructure.
Essential Skils:
- Knowledge of analyzing medical claim, lab data, EMR data and clinical data
- Written and verbal communication skills
- Ability to support initiatives from idea to actualization through project management and data analytic techniques, while understanding the end goal
- Ability to understand customer requirements and their impact on the technical aspects of the solution
- Consultative and presenting skills
- Ability to collect, analyze and disseminate data
- Self-starter; driven to take action without needing prompting
- Ability to plan, organize and prioritize multiple tasks/projects; ability to influence and negotiate
- Ability to analyze issues, identify root causes, and develop solutions
- Ability to use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software applications
- Interpersonal and relationship management skills to develop effective, collaborative and productive working relationships and partnerships with all levels of management and staff in the organization
- Problem solving, project management and teamwork skills
