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Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.

  • Job Objective: A brief overview of the position.
    • Under the supervision of the Emergency Department Director, is responsible and accountable for the clinical and personnel functions of the Emergency Department. Responsible for assisting in development, implementation and integration of performance improvement plans into unit practice. Assures implementation and maintenance of departmental/hospital Policies, Procedures and Standards of Care. Assists in assuring all State and Federal laws are in compliance in areas of responsibility. Assures all JCAHO standards are following in areas of responsibility.

      The Emergency Department Manager will coordinate on-unit and department-specific education for nursing staff.

      Assist Clinical Director in ensuring staff competency, ongoing skills assessment and opportunities for growth.

      Utilizes nursing research and evidence-based practice in emergency nursing as a model for quality initiatives and nursing excellence.

  • Reports to
    • Director-Emergency Department
  • Supervises
    • Charge Nurses, RN Clinical Staff, LVNs, MT/CPTs, Quality RNs, and PLN.
  • Ages of Patients
    • Pediatric
    • Adolescent
    • Adult
    • Geriatric
  • Blood Borne Pathogens
    • Moderate to High Potential
  • Qualifications
    • Education
      • Required: BSN or MSN if hired after July 1, 2012
    • Licensure/Certification
      • Required: California RN license, Current American Heart Association BLS, ACLS, and NIH certification; PALS within 30 days of hire

      • Preferred: Certified Emergency Nurse Certification (CEN)
    • Experience
      • Required: 5 years RN experience in Emergency Department
      • Preferred: 2 years of Emergency Department management experience
  • Essential Responsibilities
    • Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
    • Selects, develops and counsels employees consistent with Human Resources management practices.
    • Creates a work environment which allows participation in order to promote retention, productivity, diversity, employee safety and equality.
    • Together with the Department Director plans, prepares, implements, monitors and controls the budget to ensure sound fiscal management consistent with the goals of the hospital.
    • Reports performance improvement results and addresses any problems or issues accurately and timely.
    • Organizes and plans all activities in an effective manner. This includes organizing and delegating work in an effective manner, establishing appropriate time frames for completion of work and providing necessary leadership to ensure effective work results.
    • Participates in the development of tactical plan for the area(s) of responsibility.
    • Implements operational changes to satisfy regulatory (local, state, national) requirements and maintains area of responsibility in a state of continual readiness for Joint Commission and DHS surveys.
    • Assists in the writing, implements, and updates policies as appropriate.
    • Responsible for identifying the direct and indirect customers of the area(s) of responsibility, determining the products and services to provide based on the customer’s needs, analyzing customer satisfaction and developing actions that continually improve services. [Direct customers include patients, family members, physicians, employees, managers, directors, executives, students, etc. Indirect customers include board members, vendors, donors, etc.]
    • Promotes continued self-development and development of staff.
    • Develops and maintains communication tools to keep staff informed of changes, developments, services, policies and results.
    • Participates in Joint Commission inspections and other local and state regulatory inspection requirements.
    • Selects, trains/orients, directs, coaches, evaluates, and counsels staff.
    • Ensures compliance with regulatory requirements and with EMC policies and procedures.
    • Ensures that staff consistently provides high quality patient care and/or other support services that are valued by patients, physicians and each other.
    • Maintains clinical competence and assists in the management of an ED patient when necessary.
    • Ensures a high level of employee, patient and physician satisfaction.
    • Maintains survey-readiness, compliant with JCAHO standards and state/federal regulatory bodies.
    • Collaborates, plans and implements process improvement to maintain high customer satisfaction.
    • Monitors daily assignment sheets and monthly schedule to ensure appropriate coverage.
    • Monitors Kronos and staff timekeeper system. Minimizes overtime and avoids meal penalties.
    • Language, appearance and behavior reflect the EMC Behavioral Standards.
    • Oversees and coordinates Nursing Education of assigned area:
      • Coordinates orientation program for new hires and transfers within the nursing division.
      • Develops/coordinates education plans associated with competency validation, addresses specific populations, and promotes the development of bedside nurse leaders.
      • Develops effectiveness of educational programs.
      • Incorporates the principles of adult learning in the assessment, planning, implementation and evaluation of educational programs.
      • Coordinates and provides learning opportunities including (but not limited to) courses and classes that promote staff development and competence.
      • Utilizes feedback from physicians, directors, nursing staff and other disciplines to develop education plans for areas assigned.
      • Ensures educational programs are in alignment with the mission, vision and goals of EMC.
    • Acts as educational consultant:
      • • disciplines on programs to facilitate excellence in patient care utilizing the Relationship-Based Care Model.
      • Consults with staff to promote professional development with career pathway or as requested by staff/leadership.
    • Facilitates nursing research:
      • Supports the integration of research into nursing practice and incorporates, interprets and communicates research findings into program plans.
    • Provides information, interpretation and guidance to nurses regarding Informatics:
      • Serves as a resource and liaison for the documentation, implementation, design and continuous maintenance of clinical informatics systems in collaboration with the Emergency Department Informaticist.
      • Serves as content expert for electronic applications for area served.
      • Provides guidance in the use of clinical information systems.
      • Reviews clinical information system related to areas served for content updates for nursing practice and regulatory requirements.
      • Teaches informatics classes for orientation and implementation of new applications.
    • Performs other duties as assigned.

Eisenhower Health offers a generous benefits package and a matched retirement plan.

Employees are eligible to participate in a benefits program designed to make a difference for you and your family.

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A Culture of Positivity and Support

From the beginning, this organization formed a culture based on strong values, commitments and a passion for service and professional excellence.

What Our Nurses Say

One of my very favorite things about working at Eisenhower Health is the culture on inclusivity that we have and a strong base for evidence-based practice.

Lori

Neonatal Nurse

One of the greatest things about working as a nurse at Eisenhower Health is how much support you get from Administration. We keep on improving the process here. It's a fantastic place to work.

Richard

Nursing Supervisor

My favorite thing about working at Eisenhower Health is the camaraderie within my unit and with the different departments.

Jennifer

Registered Nurse

Be a Part of an Award-Winning Team

Magnet Recognized U.S. News Best Regional Hospital LGBTQ+ Healthcare Equality Geriatric Accredited Watson Health Top 50 Cardiovascular Hospitals
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