Supervisor-Housekeeping-EVS (Professional Office Buildings)

Job Description:

Education:

Required: High school diploma, GED or higher level degree Preferred: Associate’s degreeRequired: High school diploma, GED or higher level degree
Preferred: Associate’s degree Licensure/Certification: Required: Valid California Driver License and exceptional DMV driving record if assigned to CC8443 EVS Professional Office Buildings

Licensure/Certification:

Required: Valid California Driver License and exceptional DMV driving record if assigned to CC8443 EVS Professional Office Buildings

Experience:

Preferred: Associate’s degree Licensure/Certification: Required: Valid California Driver License and exceptional DMV driving record if assigned to CC8443 EVS Professional Office Buildings Experience: Required: Two (2) years of related work experience in environmental services and/or supervising others in a service-related field

Essential Responsibilities:

• Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
• Maintains a high level of cleanliness in assigned areas.
• Participates in staff selecting process; interviews candidates as needed.
• Schedules days off, holidays, and vacations, ensuring that facility’s needs are met in accordance with hours and position control.
• Assigns personnel established work areas or project duties; plans and coordinates project work to ensure that proper frequencies are maintained.
• Ensures that staff receives proper orientation, initial training, and ongoing education.
• Ensures daily job duties are revised and current at all times; reviews job duties with regular and relief associates periodically.
• Ensures that proper supply control guidelines are followed and staff is trained in the use of all chemicals.
• Identifies and corrects facility quality assurance concerns; timely follow up is required.
• Provides and monitors individual guidance and motivation to employees to enable each one to perform to their fullest potential.
• Assists leadership with disciplining individuals, when necessary, according to progressive disciplinary guidelines.
• Prepares employee disciplinary reports and conducts follow-up as required; conducts disciplinary meetings with employees with guidance from leadership.
• Keeps records and appropriate log books current and maintains all necessary documentation; monitors service binders in assigned areas on a daily basis taking appropriate action.
• Participates in facility Quality Assurance Program as required; ensures high quality percentage of clean is maintained in areas of assignment; performs Quality Assurance Inspections as assigned.
• Assigns equipment to staff; monitors daily equipment use, cleaning and maintenance.
• Ensures that all equipment is clean and professional in appearance at all times.
• Responds to concerns and requests with a sense of urgency and takes necessary corrective action including timely follow-up.
• Participates in performance evaluations and makes recommendations as needed.
• Participates in department safety and maintains a safe work environment at all times.
• Reports all unsafe equipment and acts to leadership.
• Assists housekeepers on an as needed basis.
• Ensures housekeeping office, storage, and closets are clean, organized, well maintained and professional in appearance at all times.
• Performs other duties as assigned.

Essential Skils:

• Ability to effectively communicate in a positive and professional manner
• Ability to handle difficult and stressful situations in a calm and professional manner
• Ability to prioritize tasks and manage time efficiently to meet deadlines
• Written and verbal communication skills
• Problem solving skills to identify issues and formulate effective solutions
• Ability to foster a cooperative and supportive work environment, promoting teamwork and morale among colleagues
• Understanding of budgeting processes and awareness of profit and loss concepts
• Strong work ethic, intense drive, and initiative for quality and customer service
• Ability to delegate tasks effectively, optimize team productivity and ensure alignment with organizational goals and objectives