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Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.

  • Job Objective: A brief overview of the position.
      • This position is responsible for creating the first and last impressions of the Radiology Department experience for patients, guests and visitors
  • Reports to
      • Lead Clerical, Radiology Director
  • Supervises
      • None
  • Ages of Patients
      • Neonate/Infant
      • Pediatric
      • Adolescent
      • Adult
      • Geriatric
  • Blood Borne Pathogens
      • Minimal/ No Potential
  • Qualifications
    • Education
        • N/A
    • Licensure/Certification
        • N/A
    • Experience
        • Required: Three (3) years of clerical experience working in a high level customer service setting, preferably within the hospital setting
        • Preferred: Medical terminology
  • Essential Responsibilities
    • Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
    • Manages Reception/Concierge desk functions in collaboration with Radiology Leadership or designee, including but not limited to, provide a warm welcome/farewell to all who enter/leave.
    • Maintains Lobby/Reception and common areas in a neat and orderly fashion.
    • Ensures patient confidentiality is maintained at all times.

    • Ensures all patients/guests receive orientation to the building including:
          • All clinical resources as needed
          • Educational and conference opportunities
    • Prepares reports for daily mail out.
    • Manages patient/guest non-clinical requests in a timely professional manner ensuring positive outcomes.
    • Evaluates non-clinical situations requiring attention using sound problem solving skills to resolve.
    • Assists in identification of possible risk issues and coordinates with Radiology Administration for appropriate resolution.
    • Assists Radiology Administration with non-clinical performance improvement initiatives.
    • Answers phone for main Radiology lines and routes to appropriate department.
    • Enters patient procedures and charge codes in computer.

    • Schedules patients for procedures as needed.

    • Performs all other duties as assigned.

Eisenhower Health offers a generous benefits package and a matched retirement plan.

Employees are eligible to participate in a benefits program designed to make a difference for you and your family.

View Full Benefits

A Culture of Positivity and Support

From the beginning, this organization formed a culture based on strong values, commitments and a passion for service and professional excellence.

What Our Nurses Say

One of my very favorite things about working at Eisenhower Health is the culture on inclusivity that we have and a strong base for evidence-based practice.


Neonatal Nurse

One of the greatest things about working as a nurse at Eisenhower Health is how much support you get from Administration. We keep on improving the process here. It's a fantastic place to work.


Nursing Supervisor

My favorite thing about working at Eisenhower Health is the camaraderie within my unit and with the different departments.


Registered Nurse

Be a Part of an Award-Winning Team

Magnet Recognized U.S. News Best Regional Hospital LGBTQ+ Healthcare Equality Geriatric Accredited Watson Health Top 50 Cardiovascular Hospitals
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