Emergency Room
Full Time
8 Hour Shift
Rancho Mirage, CA 92270
Job #
  • Job Objective: A brief overview of the position.
    • The position is responsible for coordinating services to address the complex needs of substance using patients and their families; providing assessment, supportive counseling and interventions for patients of the emergency department.  
  • Reports to
    • Director-Emergency Department
  • Supervises
    • None
  • Ages of Patients
    • Varies
  • Blood Borne Pathogens
    • Minimal
  • Qualifications
    • Education
      • Bachelor Degree or higher in health related field preferred
    • Licensure/Certification
      • Active CADC 
      • SBIRT or ability to obtain within 2 months of hire
    • Experience
      • Required: at minimum, 3 years substance use counseling
      • Preferred: hospital or medical experience 
      • Serving as liaison between health care providers
      • Working with community substance use programs
      • Experience providing services to behavioral health clients preferred
  • Essential Responsibilities
    • Completes assessment of patients according to professional standards. Documents using facts only without attitude, judgment or opinions. Includes all telephone calls made with person’s name and phone number.
    • Conducts a discharge planning needs assessment and develops a post-acute care plan in conjunction with the interdisciplinary team to meet desired goals for the next step in the continuum.
    • Communicates to patient/family, and interdisciplinary team members their options and plans for ongoing substance use treatment. Communicates to patients their choices regarding post-acute care plans, and respects these choices as defined by federal, state and regulatory requirements.
    • Updates the team as to the status of the after-care plans. Re-evaluates and revises the plan as additional information is acquired and keeps patient/family and team informed of changes in the plan.
    • Maintains current knowledge and awareness of payer/reimbursement practices.
    • Develops strong relationships with community substance use resources to ensure appropriate patient access after discharge.  Completes timely referrals to post-acute care providers, ensuring efficient patient flow and adherence to federal and regulatory requirements.
    • Provides crisis intervention, supportive counseling and advocacy to assist patients and/or family with adjustment.
    • Helps patient/family understand, accept and follow medical recommendations within the context of self-determination.
    • Serves as a resource to hospital staff and physicians concerning substance use issues. 
    • Facilitates resource acquisition for the unfunded patient, as available.
    • Provides education to patient and families around issues related to adaptation to the patient’s diagnosis, illness, treatment, discharge plan and/or life situation.
    • Serves as a resource to members of the interdisciplinary team and patient/family regarding coverage issues, discharge options and community resources. Participates in team meetings.
    • Documents according to hospital policy.
    • Collaborates with supervisor to promote continuous process improvement, which results in efficiency, cost effectiveness, and the highest level of clinical excellence.
    • Calls in and writes APS, CPS, domestic violence reports when warranted.
    • Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and reports suspected violations.
    • Performs other duties as assigned.