Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.
Job Objective:
Ensures effective and efficient patient care by overseeing the day-to day operations of the clinic(s) in collaboration with leadership; limited to one to two sites of care.
Job Description:
Education:
Required: Graduate of an accredited Licensed Vocation Nurse Program if hired after March 1, 2025
Licensure/Certification:
Required: California Licensed Vocational Nurse (LVN); American Heart Association BLS
Experience:
Required: Two (2) years of LVN experience Preferred: Supervisory experience in clinic setting
Essential Responsibilities:
- Complies with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and reports suspected violations.
- Reports performance improvement results to leadership and addresses any problems or issues accurately and timely; plans and conducts regular meetings to discuss issues and performance improvement in area(s) of responsibility; records meeting minutes.
- Implements policies as directed by leadership.
- Maintains positive relations with direct and indirect customers.
- Develops and maintains open lines of communication between team members.
- Maintains survey-ready clinics, compliant with JCAHO standards and state/federal regulatory bodies; participates in Joint Commission inspections and other local and state regulatory inspection requirements.
- Organizes efforts around helping patients and clients have the most positive experience, by motivating and leading staff in a mission-driven manner.
- Participates in the selection, training and evaluation of staff.
- Oversees daily scheduling for timely flow and reduced wait times; monitors overtime and meal penalties; escalate issues to leadership as appropriate.
- Monitors electronic medical records work list and MyChart messages of all staff for timely response and follow up.
- Assists in patient care including rooming of patient, entering health information into Electronic Medical Record (EMR), administering injections, assisting with exam and diagnostic procedure setup; ensures medical record information is scanned to electronic medical record appropriately and timely.
- Conducts daily assessments of unit equipment to maintain quality controls (i.e. POCT’s, Med Refrigerators (where applicable); maintains par levels of medications, pharmaceutical supplies and medical supplies.
- Ensures National Patient Safety Goals are adhered to and works closely with clinical staff ensure compliance among all staff and physicians.
- Rounds with staff members to evaluate care and services given to patients and escalates any issues to leadership as necessary.
- Schedules staff to ensure appropriate coverage as directed by leadership.
Essential Skils:
- Written and verbal communication skills
- Ability to create a welcoming environment for patients and visitors, demonstrating empathy and respect in all interactions
- Ability to prioritize tasks and manage time efficiently to meet deadlines
- Ability to delegate tasks effectively, optimize team productivity and ensure alignment with organizational goals and objectives
- Ability to communicate with patients, healthcare professionals, and staff to ensure clear and accurate exchange of information
- Ability to work collaboratively in a multidisciplinary team
- Ability to adapt quickly to changing priorities and unexpected situations
- Knowledge of clinic policies and procedures to manage its operations and to ensure effective and quality patient care
- Knowledge of patient care standards of care as it relates to the services provided in the practice
- Knowledge of Joint Commission, State DPH or other accreditation standards of care
- Ability to analyze issues, identify root causes, and develop solutions
- Ability to use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software applications
